Finance Operations Manager, Digital Content FinOps Business Partnership

Amazon • Arlington, VA

1d

About The Position

On the Business Partnership (BP) Team within Finance Operations (FinOps), you
will find yourself driving solutions to complex Accounts Payable (AP) compliance
solutions spanning across multiple business and tech teams. To support the
growth of Digital businesses at Amazon, this candidate must possess a strong
passion for accountability, setting high standards, raising the bar, and driving
results through constant focus on improving existing and future state
operations, systems, and processes.

The ideal candidate will be able to think big to create a long-term plan, but
have exceptional tactical skills to drive day-to-day implementation. They will
be able to learn quickly and be willing to experiment with new ideas.

This role on the Digital Content Business Partnership team will be a key driver
of critical improvement initiatives, adopting a programmatic approach to the
continued development of the FinOps support model. This includes driving program
management across these businesses, tech teams, and other stakeholders in order
to implement scalable solutions. The role will use complex problem solving
skills, manage multiple high visibility priorities, and maintain a keen
attention to detail and the ability to work in a fast-paced environment with
ambiguous situations.

The Finance Manager will be in charge of designing compliant processes and
procedures that scale with the business’ growth in volume, complexity, and
global geographic dispersion for Digital businesses. This also includes
operational excellence across Digital Accounts Payable for root causing defects
and partnering with business teams to improve processes. The role will business
partner across global Finance Operations to become an expert in core business
processes and leverage data to build compelling business cases that influence
our operations.

Requirements

• 5+ years of tax, finance or a related analytical field experience
• 5+ years of multiple finance and accounting roles experience
• 6+ years of applying key financial performance indicators (KPIs) to analyses experience
• 6+ years of building financial and operational reports/data sets that inform business decision-making experience
• 6+ years of creating process improvements with automation and analysis experience
• 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• Bachelor's degree plus 5 years of related experience

Nice To Haves

• 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
• MBA, or CPA
• Knowledge of SQL/ETL
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Responsibilities

• Drive program objectives – provide program management and define project plans, manage implementation activities, and develop processes, documentation, and communications for program/process rollout and ongoing support.
• Scale services and tools – design processes and procedures that scale with the business growth in volume, complexity, and global geographic dispersion.
• Define key performance indicators – develop metrics and service level agreements for core programs and processes, and track delivery against program objectives.
• Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations.
• Collaborate and build relationships with system and business owners globally to ensure process excellence and the highest degree of controllership.
• Drive resolution of critical issues for vendors as well as support processes/systems deep dives to ensure root cause analysis and correction resulting in improved customer experience.
• Negotiate efficient and reliable processes and policies across partner teams to systematically eliminate dependencies and defects.
• Liaise with Financial Operations (FinOps) support centers to set near, medium, and long-term operational goals for improvements.
• Develop mechanisms to seamlessly support new program and tool launches worldwide.
• Identifying and quantifying financial and operational risks and opportunities both internal to Finance Operations and to the business, driving ad-hoc projects as required.
• Work cross-organizationally and functionally to identify key opportunities in process, technical, and human interfaces and developing and implementing plans to capitalize on those opportunities and measure and monitor success and impacts.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager