Finance Operations Analyst

Ally Logistics•Grand Rapids, MI

3d•Onsite

About The Position

We are seeking a detail-oriented and systems-driven Finance Operations Analyst to support key financial operations across the organization. This role will contribute to a range of responsibilities including risk monitoring, collections, vendor payment processing, and other finance-related operational activities. A core component of the position involves supporting professional agent onboarding and providing ongoing system and operational support, while partnering with the finance team to build and enhance automation, reporting, and data insights that improve efficiency and financial visibility. The ideal candidate is analytical, curious about systems and data, and motivated to identify opportunities to streamline processes, strengthen reporting, and drive continuous improvements across finance and operations. The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it’s like to work at Ally Logistics.

Requirements

Minimum of 4 years of experience in the logistics or 3PL industry (experience in business solutions or finance is a plus).
Strong project management skills with the ability to lead and coordinate finance initiatives across multiple stakeholders and departments in a fast paced, evolving organization and department.
Analytical and critical thinking skills, with the ability to interpret data and produce actionable insights.
Understanding of core financial processes and how they support and impact broader business operations.
Systems-minded with a natural curiosity for technology and a willingness to learn and adopt new tools.
Continuous improvement mindset with a proactive approach to solving problems and enhancing processes, systems, and financial transparency.

Responsibilities

Support accounts receivable, invoicing, and collections to ensure accurate and timely billing.
Process and monitor vendor payments and assist with accounts payable activities as needed.
Manage professional agent setup as needed, including onboarding, system support, and coordination of agent invoicing and collections.
Act as a finance point of contact for assigned customer and agent inquiries related to billing, payments, commission calculations or adjustments, and account-related matters.
Assist with credit monitoring, payment trend analysis, and bad debt tracking.
Prepare reports and provide insights on payables, receivables, collections, and cash flow, including reporting within Salesforce and other financial systems (or willingness to learn).
Collaborate with sales, operations, and leadership to resolve billing issues to enhance agent and/or customer experience.
Support and drive the implementation of automation initiatives that improve efficiency, visibility, and data accuracy.
Maintain awareness of how AI is shaping the business landscape and demonstrate a willingness to explore and apply AI tools to enhance processes and results.

Benefits

Health / Dental / Vision Insurance Plans
401K Plan with Employer Match
Life Insurance Plan (100% employer paid)
PTO Plan (3 weeks PTO for new employees, grows with tenure)
6 paid holidays
Paid Parental Leave
Free professional coaching through Boon Health
Baby-feeding support and on-site Lounge through Pumpspotting
Comprehensive training program
Commitment to defend employees who have signed predatory non-competes (Learn more here)
Ongoing, in-house professional development
In-office gym complete with strength and cardio equipment as well as Peloton bikes
On-site snack machine
On-site golf simulator