MARGARITAVILLE - FINANCE CONTROLLER

ISMIRA RECRUITMENT AGENCY•City of Syracuse, NY

4d•Onsite

About The Position

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here As a Financial Specialist, you will be responsible for providing assistance, support and cooperate with Chief Financial Accountant to maintain the operations of onboard accounts, ensuring smooth and successful operations. 🚢 Benefits to work on board Margaritaville at Sea? Cruise Line founded by former crew member Embrace the Margaritaville lifestyle and deliver the FUN Free accommodation, food and Wi-Fi for crew Industry leading Salaries and Benefits + excellent tips Focused on Crew Career Progression Great Crew Recognition Programs and friendly atmosphere Make Memories combining Work and Travel

Requirements

Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
High school diploma or equivalent required; degree in Finance, Accounting, or Hospitality preferred.
Previous experience in financial operations, guest services, or cruise ship accounting highly desirable.
Managed credit desk operations including opening, setup, and passenger account handling.
Handled remaining accounts, discrepancy charges, and bad debt resolution.
Balanced daily checks, officer/staff allowances, and store purchases; prepared monthly summary reports.
Strong understanding of financial operations, including cash handling, account reconciliation, and credit card processing.
Excellent organizational and time management skills to handle multiple tasks and deadlines.
Proficiency in data entry and accuracy in posting transactions
Ability to speak English clearly, distinctly and cordially with guests

Responsibilities

Responsible for opening and setting up the credit desk, collecting passenger’s balances with the float and answering passenger inquiries to best provide them with accurate information.
Responsible for remaining accounts, discrepancy charges and bad debt.
Responsible for changing data that has been approved by Pier Supervisor, such as adding on passengers, cabin changes, name changes, and issuing new cards.
Responsible for collecting the cash from purser on duty and posting it to Fidelio.
Responsible for account routing by ensuring that the correct credit card was swiped to the correct cardholder, clear account routing, and double checking the credit card application form.
Ensure the ship obtains the return file from GCS and manually calling for approval for credit cards that have been declined. Prepare and send notices to guests that have problem credit cards or whose accounts that have exceeded their cash deposit.
Post gratuities and assist the Financial Accountant and Chief Financial Accountant when needed.
Responsible for balancing checks every day, responsible for any missing checks, ensure Staff & Officer signatures appear on checks and handle any discrepancy charges. Provide information on the allowance of sign-on and sign off officers, prepare and send allowance information to Officers every 4 cruises.
Responsible for balancing officer and staff checks at the end of the month and prepare a summary report.
Responsible for balancing store purchases by officers and staff at the end of the month with the Bar department reports.
Collect the cash from the Crew Purser and post to Fidelio for Radio Communication Charges for Staff.