Finance & BizOps Lead

Kaizen Labs • New York, NY

86d

About The Position

Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That’s why we believe residents and public servants across America’s 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives. Kaizen’s software currently serves 30 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland’s state parks. Founded in 2022 and based in New York City, we’re backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness.

Requirements

• 6+ years of experience in finance, ideally with early-stage or growth-stage SaaS companies.
• Strong FP&A, financial modeling, and accounting fundamentals.
• Eagerness and openness to leveraging AI tools to help automate workflows.
• Experience with BI tools and SQL.
• Experience building scalable systems and processes in previous finance and operations organizations.
• Eagerness and excitement to pick up cross-functional projects.

Responsibilities

• Partner with accounting to own the month-end close process, cash flow management, payroll, and BvA tracking.
• Establish and own core accounting, FP&A, AR, and reporting processes and systems.
• Collaborate closely with the executive team on financial modeling, headcount planning.
• Own investor reporting and contribute meaningfully to board meeting preparation.
• Build dynamic, robust dashboards to monitor financial and business health.
• Regularly present findings and actionable insights to executive team.
• Oversee all company spend and build, monitor, and refresh internal spend policies.
• Manage relationships with external accountants, tax advisors, and banking partners.
• Look for ways to automate manual processes, reduce manual work, and improve the speed and accuracy of reporting.
• Manage tax and compliance efforts, including R&D tax credit processes, state compliance requirements, business registrations, insurance policies and COI requests, and employer filings.
• Lead compliance and audit efforts across SOC 2, HIPAA, and related frameworks.
• Partner closely with sales and GTM on commission plans, pricing, headcount planning, and reporting.
• Support and be a resource to adjacent teams on strategic and operational initiatives.

Benefits

• Comprehensive Health Coverage with 85% of premiums covered for employees on the Platinum plan.
• Dental, Vision & Financial Wellness with 99% of premiums for employees and 50% for dependents.
• Flexible Spending Accounts (FSA & Dependent Care FSA).
• $100,000 in fully paid life insurance.
• 401(k) access through Guideline.
• Parental Leave: 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents.
• $50/month toward your commute.
• One-time setup stipend (up to $750) for your home or NYC office.
• $100/month for wellness or productivity.
• $250/year for recreation.
• $500/year for professional development.
• Expensed lunch three days a week when you're in the office.
• Company-provided laptop.
• Unlimited PTO.
• All federal holidays off.
• A company-wide winter break during the week of Christmas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level