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The FinSimple Loss Prevention Customer Service Representative (CSR) at Ford Motor Company is responsible for providing account support to customers with payment delinquencies, performing skip-tracing and collection duties, and maintaining a professional demeanor while navigating various system applications. This role emphasizes strong communication, analytical, and problem-solving skills to ensure customer satisfaction and compliance with company policies. The CSR will also support sales initiatives and contribute to a culture of diversity and inclusion within the organization.