Fin Ops Program Owner,Sr Staff

Entergy • Hammond, LA

1d • Hybrid

About The Position

The Finance Operations Program Owner is a recognized subject matter expert and strategic advisor responsible for the end-to-end management and continuous optimization of the assigned organizational program. This position drives transformative solutions to significantly improve program performance, user experience, and business impact. The Program Owner serves as a trusted partner to executive leadership, shaping organizational strategy and decision-making related to the Business Travel and Expense program. The Program Owner will be responsible for defining and delivering the strategic vision, objectives, and desired outcomes for the program, with a focus on driving transformational improvements that maximize the expected benefits.

Requirements

• Minimum education required of the position Bachelor’s Degree in a relevant field such as Business Administration, Finance, Accounting, or Supply Chain Management and minimum of 12+ years of experience; OR in lieu of degree, minimum 16+ years of compliance, data analysis, supply chain, or supplemental labor experience.
• This position requires a minimum of 12+ years of related experience in finance operations, process improvement, program/contract management, or relevant experience. Along with experience in managing and optimizing end-to-end finance processes or programs such as accounts payable, travel & expense, supplemental labor, or other finance-related programs.
• Strong attention to detail and ability to exercise sound judgment within defined procedures and practices
• Self-starter who requires little supervision and is flexible in adjusting to changing priorities
• Effective oral and written communication skills, with the ability to explain complex concepts and handle sensitive information
• Advanced knowledge of Microsoft Office tools, including Word, Excel, Visio, and Power BI
• Working knowledge of general accounting practices and controls
• Excellent interpersonal and cross-functional collaboration skills, with the ability to work effectively with stakeholders across the organization
• Willing and able to learn and perform other duties and processes as required

Nice To Haves

• Six Sigma, CPA or other internal audit related experience preferred
• Master’s degree or MBA preferred
• Preferred experience with PeopleSoft, Concur, Beeline, contract management, supplemental labor, and corporate card programs
• Extensive subject matter expertise in contingent workforce management, procurement, and finance operations
• Proven track record of leading the strategic development and transformation of complex, enterprise-level programs
• Ability to serve as a recognized authority and strategic advisor, influencing organizational decision-making
• Strong cross-functional collaboration and stakeholder management skills
• Advanced analytical, problem-solving, and change management capabilities
• Robust ability to influence and drive continuous improvement
• Potential relevant certifications include: Certified Public Accountant (CPA) Certified Procurement Professional (CPP) Certified Supply Chain Professional (CSCP) Certified Contingent Workforce Professional (CCWP)

Responsibilities

• Owns and interprets the program's policies, contracts, and administrative procedures, ensuring alignment with organizational goals, compliance requirements, and industry best practices. This includes: Providing oversight and ownership of the policies, procedures, and guidelines that support the program, including conducting annual reviews and updates. Performing compliance audits, governance activities, policy interpretation, guidance, and authorization of any exceptions. Serving as the contract manager for external vendors, overseeing a healthy, mutually beneficial relationship. Managing the vendor relationships and service-level agreements for the program's technology solutions, ensuring optimal performance and value.
• Collaborates extensively with stakeholders across Ethics and Compliance, Supply Chain, Accounting, Treasury, Legal, HR, and functional business leaders to optimize program performance and address user needs. This includes: Leveraging data-driven insights to develop and recommend strategic initiatives, process enhancements, and policy changes that drive efficiency, cost savings, and user satisfaction. Monitoring industry benchmarks, market data, and emerging trends to contextualize program performance and inform forward-looking strategies. Collaborating with stakeholders to ensure program data and analytics are aligned with business objectives and decision-making needs. Establishing key performance indicators and targets to measure the success and continuous improvement of the program. Regularly reviewing and refining program data collection, analysis, and reporting processes to enhance the quality and actionability of insights.
• Oversees the program's applications and tools: Supports the ongoing management of the core applications and tools used to administer the Business Travel and Expense program. Serves as the subject matter expert on the functionality, capabilities, and integration of the program's technology ecosystem. Collaborates with IT, procurement, and vendor partners to ensure the applications and tools are configured, integrated, and maintained to meet the program's evolving needs. Monitors the performance, security, and compliance of the program applications, implementing enhancements and upgrades as needed. Provides training and support to program stakeholders and end-users on the effective utilization of the applications and tools.
• Designs, develops, implements, and oversees the processes and procedures used by the Business Travel and Expense program, ensuring they support key business events and initiatives: Defines and documents the end-to-end processes and procedures for the program. Collaborates with cross-functional stakeholders to ensure the program's processes and procedures align with organizational policies, compliance requirements, and user needs. Implements robust internal controls and monitoring mechanisms to prevent and detect instances of non-compliance, fraud, or misuse within the program. Ensures the program's processes and procedures are agile and adaptable to support key business events and initiatives, such as storms, outages, or other major organizational priorities. Coordinates with stakeholders to design and implement process improvements, automation, and other enhancements to drive efficiency, user experience, and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level