Film Clerk

Kaiser Permanente • Honolulu, HI

89d

About The Position

Under indirect supervision, fields phone calls and electronic messages from internal and external customers; requests and obtains prior images; reviews accuracy of historical images; scans or imports images and reports into Diagnostic Imaging systems; pulls and files films and jackets; collects data for analysis and reports; combines current and historical images; scans images for interpretive requirements; researches and updates clinical, exam, status and location information into appropriate system; assigns cases in system; resolves and follows-up on identified errors and delinquent cases.

Requirements

• High School Diploma or GED.
• Type 30 wpm and obtain passing score on Windows navigation test.
• Demonstrated knowledge of and skill in word processing and spreadsheet PC applications.

Nice To Haves

• One (1) year clerical filing or healthcare experience.
• One (1) year customer service experience.
• Two (2) years clerical experience in Diagnostic Imaging.
• Demonstrated ability to distinguish anatomy orientation.

Responsibilities

• Determines needed images and information; submits requests for images and information; retrieves and tracks those images and information.
• Pulls, scans/digitizes hard copy films for comparative and archival purposes in PACS system; assures accuracy of information and images for each scanned study.
• Checks and reconciles jacket information and data entry into hospital, radiology & PACS information systems; assures accurate and complete entries for images per study including proper orientation & data input.
• Reviews scanned entries for QA/QC purposes; initiates/performs corrective measures according to departmental protocol.
• Updates PACS system in regards to priority including status notes.
• Produces copies of existing images as requested; burns/imports CD images.
• Assists in collecting, compiling, computing, and recording data regarding images, CDs and/or imaging reports for accuracy; forwards appropriate materials.
• Determines case priority for handing and scanning films based on departmental standards and procedures.
• Enters/updates clinical information and exam data into Radiology, Hospital & PACS Information systems.
• Monitors workflow of active file; coordinates activities; ensures historical images are available and scanned in sequence based on type of examination; ensures timely completion for radiologists viewing.
• Assists in providing clerical orientation to other departmental personnel; provides feedback to lead; familiarizes personnel on film release policy and procedures.
• Monitors incoming and outgoing image requests for completeness and timeliness; maintains tracking system for timely imaging request resolution; oversees return of viewed films to their proper jackets.
• Resolves and follows-up on departmental errors identified in daily file room operation; reviews cases on delinquent list and determines missing elements or errors made by staff; informs proper individuals on status of case; initiates corrective action as needed.
• Collects data for analyzing trends in compliance with department policies; gathers data for analyzing trends in compliance with departmental policies.
• Delivers, sorts and distributes mail.
• Validates requesting source; releases verbal information in accordance with current policy; receives incoming calls; delegates and/or tracks until completion.
• Maintains shelving of records; shelves and purges jackets as necessary; searches and reconciles misfiled jackets as needed utilizing knowledge of jacket flow patterns; reports duplicate numbers, misidentified films and other miscellaneous discrepancies to lead.
• Notifies and/or meets with lead or other designated individuals as required to review problems with imaging records and process flow patterns.
• Monitors supplies; informs lead or supervisor of inventory levels.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED