Fieldhouse Lead Cook

Town & Country Markets, Inc.•Poulsbo, WA

About The Position

🔥 Love Creating Incredible Food Experiences? Lead Our Line & Bring Flavor to the Fieldhouse! 🍳 We’re looking for a Lead Cook who thrives in a fast‑paced kitchen and takes pride in delivering exceptional guest experiences through every plate served. In this role, you’ll oversee the daily operations of our cooking line, guiding the team, maintaining high culinary standards, and ensuring smooth, efficient service during every shift. If you’re passionate about great food, energized by coaching others, and excited to help shape a kitchen culture built on excellence and connection, we’d love to have you on the line with us. This position internally will be known as a Food Service Lead T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community. You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food! T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Requirements

High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
Must be a positive team player, leader, and role model that can effectively manage through change
Must possess a readiness to manage, train and coach others
Detail oriented, organized with effective time management skills
Excellent customer service skills
Critical thinker with a strong desire to develop proficiencies in: schedule writing, inventory management, ordering practices, and forecasting
Understands and upholds ready for business standards
Must possess an attitude of service to others
Demonstrates self-discipline and accountability
Must have intermediate or higher computer skills including MS Office
Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors
Excellent listening, verbal, and written communication skills
Embraces 360 feedback with a commitment to personal and professional development
Displays excellent work ethic
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
Ability to lift and carry 50 lbs.
Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity
Exemplifies health department standards
Ability to work in a constant state of alertness and safe manner
18 years or older

Responsibilities

Provides leadership and support in designated food service area of responsibility including Pizzeria, Espresso, Bakery, Deli Market Meals, and Restaurant and is the go-to leadership in the absence of managers
Prepares department product for sale
Ensures quality control of all meals from kitchen
Participates in establishing and maintaining an integral and collaborative environment
Assists in achieving quarterly financial goals with a focus on gross and labor
Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community
Ensures adherence to Ready for Business standards throughout food service departments
Works closely with market staff to achieve timely completion of administrative tasks and operational functions
Assists in the hiring, training and development of employees
Establishes and maintains a 360-feedback process including guests, staff and leadership
Provides and role models excellent customer service
Maintains the integrity of our brand and marketing expressions
Maintains departments in a neat, clean and orderly manner
Establishes and maintains a culture of safety throughout all food service departments
Ensures food service compliance with local, state and federal laws
Role models attitude of service to staff and guests
Keeps up on industry trends, standards, and changes
Ensures the dissemination of and adherence to all company and department policies
Supports and follows all safety/security policies and sustainability programs
Operates within the Company’s Core Values, Company Brand, and Business Principles