Field Transportation Supervisor

Office Depot•Grand Prairie, TX

About The Position

The Transportation Supervisor is a customer-focused delivery leader responsible for overseeing daily transportation operations and supporting route execution in a small facility or department. This role works closely with the leader to ensure safe, efficient, and high-quality delivery service. This hands-on leadership role will direct and coach delivery drivers, leverage performance metrics, safety standards, and customer feedback to drive continuous improvement and actively support business growth through customer visits and sharing sales leads. May be required to perform day-to-day activities such as delivery, moving vehicles, etc.

Requirements

High School diploma or equivalent, Bachelors preferred
Minimum Years of Experience: 2
Type of Experience: Logistics, delivery, distribution or warehouse operations.
Special Certifications: Valid driver’s license with a clean driving record (no moving violations within the past 36 months)
Class B CDL may be required based on vehicle size and state regulations
CDL required for operating vehicles over 26,000 lbs. GVW or for Hazmat deliveries
Must meet Department of Transportation (DOT) qualification requirements
Technical Competencies & Information Systems: Experience using handheld POD devices or tablets for delivery tracking and confirmation
Familiarity with GPS routing systems and scanning devices
Basic proficiency in Microsoft Office (Excel, Word, Outlook
Skills & Abilities: Strong leadership and communication skills
Self-motivated with a team-oriented mindset
Comfortable in a hands-on, field-based leadership role
Ability to lead through change and provide constructive coaching
Strong organizational, problem-solving, and decision-making abilities
Flexible and adaptable to meet evolving business needs

Responsibilities

Operations Management: Oversee daily transportation and/or distribution operations for the assigned facility or satellite location
Supervise route execution, delivery schedules, and workflow efficiency
Monitor productivity, service levels, and operational accuracy to ensure KPIs are achieved
Provide hands-on operational support as needed, including receiving, storage, order fulfillment, loading, and delivery
People Leadership: Recruit, train, and develop a high-performing team of drivers and operations coworkers
Conduct performance reviews and provide ongoing coaching and feedback
Manage staffing levels and allocate resources based on business volume and operational needs
Communicate effectively with team members and promote an open, collaborative work environment
Safety & Compliance: Promote a strong culture of safety and ensure compliance with company policies and regulatory requirements
Conduct safety audits and lead ongoing safety training initiatives
Monitor driver performance, safety metrics, and DOT compliance standards
Customer & Business Support: Build and maintain strong relationships with internal teams, customers, and third-party carriers
Address service issues and ensure a positive customer experience
Identify potential business opportunities and share leads with the sales team when appropriate
Continuous Improvement: Evaluate processes and identify opportunities to improve service, efficiency, and cost management
Implement operational improvements to optimize workflows and labor utilization
Adjust staffing, schedules, and routing based on changing business needs

Benefits

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.

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