Field Training Specialist

WinsupplyMoraine, OH

About The Position

Position Summary The Field Training Specialist conducts both on-site and virtual training for local companies. They will work closely with Local Companies, Area Leaders, and Training Services to ensure desired performance outcomes.

Requirements

  • 3+ years working in the wholesale distribution industry.
  • Ability to provide attention to detail, thoroughness, and ownership in all duties.
  • Excellent written and oral communication skills.
  • Ability to work individually or as part of a team.
  • Able to work in a fast paced/constantly changing work environment.
  • Proficient with Microsoft Office tools (Word, Excel, PowerPoint).

Nice To Haves

  • Associates or Bachelor’s Degree, or related experience.
  • 3+ years of experience using the WISE ERP system.

Responsibilities

  • Train employees on WISE, WinZone and Winreports functions.
  • Possess knowledge to train new president/managers and employees on various topics including WISE functions, reports, e.g. A Day’s Work in a Day (ADWIAD).
  • Work with local company in organization and/or setup of WISE data.
  • Conduct various follow-up training activities with recently visited local company.
  • Participate in in-person training events such as Annual Meetings, National Training, Regional Training, and MDTP sessions.
  • Record training help videos and provide supporting help documentation.
  • Create, maintain, and follow up help tickets for end users until their issue is resolved.
  • Routinely work with Programming, Quality Assurance, and Support teams on various projects.
  • Provide conceptual and strategic guidance to local companies.
  • Other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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