Field Training Manager

GoTo Foods • Sandy Springs, GA

12h

About The Position

As a Field Training Manager, you will be at the forefront of delivering impactful training sessions and driving operational excellence across our brands. With a focus on compliance and quality, you will ensure that our teams are equipped with the skills and knowledge to thrive. Your strategic approach and hands-on facilitation will empower teams to deliver exceptional guest experiences and uphold brand standards.

Requirements

• Proficiency in Microsoft Word, Adobe Acrobat, and E-learning development tools and software
• Knowledge of adult learning methodology and techniques and able to apply instructional design knowledge (e.g., concepts, principles, etc.)
• Knowledge of emerging technology to incorporate into engaging learning strategies
• Presentation skills and the ability to effectively present training content and facilitate participants’ learning
• Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
• Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
• Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies
• Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
• Knowledge of cultural and linguistic issues that must be addressed when working internationally.
• Knowledge of Country specific requirements (e.g., standards and/or markets) as they related to Focus Brand franchises.
• Ability to travel 60-90% of the time

Nice To Haves

• Bachelor's Degree Instructional design, education, communications, or related field
• 4-7 years Operational training delivery
• Quick service, full-service, franchise operations and or/hospitality industry
• Demonstrated success in designing and delivering engaging learning that drove desired results

What This Job Offers

• Job Type: Full-time
• Career Level: Manager