Hallmark Field Territory Supervisor (part-time) Queens, NY 11435

Hallmark • Queens, NY

1d • Onsite

About The Position

The Territory Supervisor (TS) is a part-time position responsible for supervising a group of Retail Merchandisers within a specific geography. Retail Merchandisers maintain card departments and outposts for both every day and seasonal products. In addition, they participate in installation activities which include building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels. This role involves supervisory overview and assistance with service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The position consists of two major components: Supervise and Manage Service, and Lead Department Remodels and Resets. In this role, you must be able to motivate both in-person and remote teams, follow through on commitments, and lead by example in applying Hallmark’s best practices. You should excel at managing and leading others through change, delegate tasks when needed, and demonstrate strong problem-solving skills. Being organized, managing time efficiently, and handling administrative duties are also key responsibilities, as well as building and maintaining strong customer relationships.

Requirements

• At least 18 years of age
• Able to read, understand and communicate in English
• Able to operate a digital hand-held device to open and read documents and interpret information
• Access to a Wi-Fi network and the internet
• Access to consistent transportation to travel to and between assigned stores as scheduled
• Flexibility to work a changing work schedule that may include an occasional evening or weekend
• Required to work the week before and the week after major holidays
• Ability to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion
• Ability to kneel, squat, walk, and stand throughout your workday
• May be required to climb stairs and step ladders

Responsibilities

• Supervise a team of 5-10 Retail Merchandisers
• Ensure well maintained departments and timely execution of everyday and seasonal programs
• Document and manage performance with manager feedback and input
• Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, retail merchandisers and/or your manager
• Prepare, direct and follow-up on minor installation which involve resetting product, building fixtures and merchandising product
• Lead or participate in major installations when business exceptions require additional support
• Motivate both in-person and remote teams
• Follow through on commitments
• Lead by example in applying Hallmark’s best practices
• Manage and lead others through change
• Delegate tasks when needed
• Demonstrate strong problem-solving skills
• Be organized
• Manage time efficiently
• Handle administrative duties
• Build and maintain strong customer relationships

Benefits

• Paid training, delivered through live, hands-on instruction as well as virtual classroom training
• Voluntary benefits that include medical, dental, vision etc.
• Eligible Employees receive annual pay increases
• Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care)

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees