The Field Territory and Installation Supervisor (TIS) is a part-time position responsible for supervising a group of Field and Installation Merchandisers within a specific geography. Field Merchandisers maintain card departments and outposts for both every day and seasonal products. Installation Merchandisers participate in installation activities which include building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels. You'll perform supervisory overview and assistance with service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The Territory and Installation Supervisor position consists of two major components: Supervise and Manage Service: Supervise a team of 5-10 Field and Installation Merchandisers, ensuring well maintained departments and timely execution of everyday and seasonal programs as well as building out new fixtures or completing remodels. Document and manage performance with store manager feedback and input. Handle retailer concerns, retail execution issues and field merchandiser performance issues by working with store management, field merchandisers and/or your manager. Lead Department Remodels and Resets: Prepare, direct and follow-up on minor installation which involve resetting product, building fixtures and merchandising product. Lead or participate in major installations when business exceptions require additional support. Major installations could involve moving the card department, building fixtures and merchandising product. In this role you must be able to motivate both in-person and remote teams, follow through on commitments, and lead by example in applying Hallmark's best practices. You should excel at managing and leading others through change, delegate tasks when needed, and demonstrate strong problem-solving skills. Being organized, managing time efficiently, and handling administrative duties are also key responsibilities, as well as building and maintaining strong customer relationships.
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Job Type
Part-time
Career Level
Entry Level
Industry
Publishing Industries
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees