Field Technologist (Water)

Hydrite • Midwest, WY

22h • Onsite

About The Position

This role provides hands-on, field-based technical service support for water treatment systems, including cooling towers, boilers, and wastewater applications. The position focuses on executing and supporting Field Service equipment activities for Hydrite Chemical, such as system installations, upgrades, preventative maintenance, troubleshooting, and optimization for both new and existing customers. The role also involves understanding customer processes to support effective system design, program configuration, and onsite project execution, while serving as a technical resource and contributing to next-generation solutions. Success in this position requires strong mechanical aptitude, practical field experience, and a commitment to delivering exceptional customer service. This position requires frequent travel, including overnight stays, throughout the Midwest region spanning from Iowa and Missouri to Ohio and Pennsylvania.

Requirements

• Must have communication and interpersonal skills, along with the ability to read, write, and speak English.
• Position requires extensive travel and frequent overnight stays.
• Driving or riding in an auto, or aircraft, from 3 to 6 hours at a time.
• Standing for extended periods of 3 to 4 hours.
• Frequent 12 to 16 hour workdays may be required because of travel and customer commitments.
• Frequent lifting of 25 to 50 pounds.
• Ability to climb ladders and stairs.
• Frequent turning, twisting, stooping, bending, and reaching.

Nice To Haves

• Bachelor’s Degree in chemical or mechanical engineering is preferred.
• 3-5 years related field experience.
• Skill or experience in the following areas are desired:
• Identifying and writing project scopes.
• Specifying equipment.
• Partnering on equipment implementation and installation.
• Starting up of field devices.
• Provide internal and customer training.

Responsibilities

• Uphold Hydrite Chemical’s Mission and Vision through strong internal and customer focus.
• Respond promptly to customer and account manager needs based on established priorities.
• Quote, specify, and execute assigned projects, preventative maintenance, and service requests, including installations, commissioning, upgrades, and startup support.
• Install, configure, maintain, and troubleshoot water and wastewater treatment systems and feed equipment, including plumbing, controllers, and polymer dilution systems.
• Support system startups, plant surveys, product trials, and post-startup verification.
• Conduct plant surveys to identify customer and prospect needs and recommend best-fit treatment solutions.
• Serve as a technical resource to customers, Field Service staff, and sales teams through training, troubleshooting, and onsite support.
• Troubleshoot equipment and treatment programs, implement corrective actions, and optimize system performance.
• Identify new opportunities and support long-term business growth through technical insight.
• Manage personal project lists, time, materials, tools, and equipment.
• Work independently in the field while collaborating with internal teams.
• Prepare clear, timely service reports, proposals, and documentation in accordance with SOPs.
• Perform all duties outlined in relevant SOPs and other responsibilities as assigned.

Benefits

• Up to 10% Retirement Contribution
• $600 per Year Wellness Incentive
• Two-Three Weeks Starting Paid Time Off
• Medical, Dental, and Vision - Eligible first day of the month following hire date.
• Benefits and perks include 401k and profit sharing, medical/dental/vision/life insurance, paid time off, tuition reimbursement, adoption assistance, legal services insurance, scholarship awards for children of employees, summer picnic, community giving events, free family wellness coaching including nutritionist and fitness coach.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees