Cable One Incorporated-posted 3 months ago
Full-time • Entry Level
Prescott, AZ
Specialty Trade Contractors

If you have never thought about a career as a Field Technician, it's time to think again! If you love working in the field, driving vehicles, interacting with customers, and advancing with ongoing learning opportunities Cable One is your next and final stop. This role offers an extensive training program with both one-on-one and group training classes. Nervous about finding your way in a new organization? You will have access to mentors from across the company to ensure you are set up for success. Our Field Techs are also provided with a company truck and all the necessary tools to perform the job. We also provide uniforms, from hats to boots and everything in between. Our INCREDIBLY competitive benefits package includes 20 days (about 4 weeks) of PTO (Paid Time Off) per year, medical benefits that start on the first day of employment, a 401K match of up to 5%, and generous tuition reimbursement which increases with your tenure. You can even earn credits toward your associate degree while at work! At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

  • Connect our customers to what they love by installing customer service drops or outlets in both residential and business properties.
  • Use electronic test equipment and online diagnostic tools to troubleshoot customer service drops or outlets, diagnose and repair reception performance issues.
  • Ensure proper upstream and downstream signal levels at each termination on the customer's premises.
  • Suggest upgrades of existing services and educate customers on their new/existing equipment.
  • Take on other duties needed to help drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value.
  • A good driving record and a valid driver's license in the state you are applying.
  • Flexibility to work overtime and on-call as needed.
  • Problem solving skills to listen to customers and present solutions positively.
  • Ability to work in small and confined areas; lift to 100 lbs.; work on a ladder; and work in all weather conditions.
  • Demonstrated at least 3 months of customer service or related experience and/or training.
  • High school diploma or GED.
  • Regular and predictable attendance is required.
  • Medical, dental, and vision plans - start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Free cable and internet services to associates who live in a serviceable area
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
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