Field Technician

DishTerre Haute, IN
276d$20

About The Position

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Requirements

  • Ability to build rapport quickly and ensure client satisfaction.
  • Problem-solving skills for complex issues.
  • Determination to face challenges, including working in small spaces and varying weather conditions.
  • Adaptability to work in an agile environment.
  • Physical capability to stand on ladders (up to 40 feet), lift over 70 lbs, and meet weight limit requirements of 335 lbs.
  • Valid driver's license with a clean driving record.
  • Willingness to travel and work flexible shifts, including evenings, weekends, or holidays.

Responsibilities

  • Represent DISH in customers' homes, simplifying their lives and introducing them to smart home possibilities.
  • Work independently while enjoying support and collaboration from team members.
  • Manage your day to drive success while benefiting from the support of a large, competitive company.
  • Build rapport and ensure an excellent customer experience.
  • Install and service DISH products and smart home solutions.
  • Educate customers on product usage and smart home benefits.
  • Sell products and services to enhance customers' home entertainment experience.
  • Maintain a professional representation of the company with a positive attitude and clean work area.

Benefits

  • Paid training, time off, and holidays.
  • Medical, Dental, Vision and Life Insurance packages with a Health Savings Account.
  • 401(K) with company match and an Employee Stock Purchasing Program (ESPP).
  • Tuition Reimbursement to support career development.
  • Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans.
  • Potential to earn performance-based bonuses up to $6,400 in your first year and $9,100 each following year.
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