Field Technician - Brevard County, FL

T-Mobile

17h•$27 - $49

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to join the Un-carrier movement? If so, T-Mobile is searching for an impactful Field Technician in the Brevard County, Florida area to join us in taking the next big leap forward! You should possess a balance of wireless industry exposure, coupled with the ability to be independent and cover a wide area of sites in our market. You will be a generalist, encompassing aspects of technical support, project management, and operational support while being a responsible teammate. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way! This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process improvements. The work directly impacts network stability and service quality for organizational and customer needs.

Requirements

Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
2-4 years - Working experience in Field Operations and maintenance.
2-4 years - Wireless telecommunications or other related experience.
Electronics (Required)
Basic operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems, and AI.
RAN – Radio Access Network equipment
Attention To Detail (Required)
Problem Solving / Troubleshooting - Solves problems using creativity and innovation. (Required)
Computer Fluency with ability to use programs such as Microsoft Office Suite (Required)
Ability to use fiber test, line and antenna test equipment
Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives.
Basic leadership skills and ability to prioritize and complete multiple tasks.
Able to work both independently and in a team environment.
Flexibility with ever-changing environments and priorities.
Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays.
Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role.
At least 21 years of age to operate a company assigned vehicle
Legally authorized to work in the United States
Travel Required (Yes/No): Yes
DOT Regulated: DOT Regulated Position (Yes/No): Yes
Safety Sensitive Position (Yes/No): No

Nice To Haves

Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
Experience with Ericsson RAN technology is a plus

Responsibilities

Provide technical support to resolve network performance issues and contribute to outage resolution efforts
Manage smaller projects or project segments, delivering accurate status and progress updates as required
Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
Complete required training to maintain current knowledge of systems, products, and organizational standards
Also responsible for other duties/projects as assigned by business management as needed

Benefits

medical
dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs