Field Technician

Courser•Sheboyan Falls, WI

28d•$20 - $25•Onsite

About The Position

The Field Technician is responsible for installing, troubleshooting, and repairing equipment or systems at customer locations. This role involves on-site visits to perform diagnostics, maintenance, and upgrades, often requiring technical knowledge and hands-on skills. The ideal candidate will have excellent problem-solving abilities, strong customer service skills, and a solid understanding of the equipment or systems they work with

Requirements

Experience required with Windows desktop operating systems
Understanding of TCP/IP and troubleshooting Internet connectivity
Experience with routers and firewalls
Experience with Terminal Services
Understanding of relationship between switches, patch panels and connecting nodes to a network
Understanding of DNS services
Working Knowledge of Non-Cisco Firewall Technologies - SonicWALL, Linksys, NetGear
Working Knowledge of Wireless Technologies
Education in Networking is great, but experience, passion and culture will win the day
Net+ and Sec+ are required within the first 180 days of hire

Responsibilities

Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
Configure file, print, and remote access services
Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Backup Maintenance
Ability to provide accurate time estimates for how long a task will take
Ability to quickly learn new technologies using self-study materials and intuition

Benefits

Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Unlimited Approved PTO after one year (2 weeks your first year)
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs