Field Technician- BCycle Santa Cruz

Bicycle Transit Systems Inc•Santa Cruz, CA

About The Position

Founded in 2014, Bicycle Transit Systems [https://www.bicycletransit.com/] (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a dedicated Field Technician to join our Santa Cruz team! Santa Cruz BCycle is looking for energetic, self-motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity!

Requirements

Requires High school diploma or GED
Clean driving record is a must
Positive attitude and self-motivation are a requirement
Small team skills and a willingness to have fun while completing the goals are a must!
Impressive attention to detail
Schedule will vary depending on the season

Nice To Haves

Bike share experience a plus

Responsibilities

Electric bike battery swapping
Balancing the system (moving e-bikes around)
Customer service/interaction (questions on the street)
Operating/maintaining sprinter van (clean and running)
Bikes maintenance (two-week inspections, basic repairs, annual overhauls)
Maintaining stations (some troubleshooting, replacing parts, winterizing, batteries)
Installation and removal of stations
Events (prepping e-bikes, set up, tabling, tear down)
Ability to adapt to changing roles; other duties as assigned.