Field Technician - Fort Myers, FL Pump

Synergy Equipment•Fort Myers, FL

63d•Onsite

About The Position

Are you seeking a rewarding career with a respected company? Join OpifexâSynergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. We provide high-quality, customer focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house. Field Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.

Requirements

High School Diploma or GED
Extensive knowledge of diesel engines and construction equipment
Ability to troubleshoot, test, repair, and service technical equipment.
Proven field service experience
Must have own tools.
Must have a valid driver's license and acceptable driving record.
Ability to work flexible shifts.

Responsibilities

Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop.
Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections.
Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned.
Participate in all training programs directed by Manager.
Bring to the attention of the Service Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use.
Maintains tools in good working order per MSHA and OSHA regulations.
Completes basic computer tasks including completing work orders, looking up parts, and communicating via email.
Communicates with coworkers and customers to ensure top quality equipment is always available and customer expectation is exceeded.
Provide service and customer support during field visits or dispatches.
Tie workflow to schedule.
Manage all on site installation, repair, maintenance, and test tasks.
Diagnose errors or technical problems and determine proper solutions.
Produce timely and detailed service reports.
Operate vehicle in a safe manner and use field automation systems.
Follow all company's filed procedures and protocols.
Cooperate with the technical team and share information across the organization.
Comprehend customer requirements and make appropriate recommendations/briefings.
Build positive relationships with customers.
Exhibit strong teamwork.
Willing to train and assist other team members with difficult or lengthy repairs.