Field Technician

Bluebird Network•Bettendorf, IA

78d

About The Position

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com. Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Field Technician to be a part of a collaborative team. This is a full-time, benefit eligible position. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture.

Requirements

Minimum of 1 years in telecommunications or equivalent technical training
College or Technical degree or equivalent, preferred
Private line broadband installation and maintenance
DS3/DS1 installation and maintenance
SONET/DWDM installation and maintenance
IP/MPLS fundamentals
Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet)
Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required. Hours to be worked are determined by job requirements
Valid state driver license with clean driving record
Self-motivated and the ability to make sound decisions with minimal supervision
Strong PC skills
Strong oral and written communications skills
Multi-task and maintain composure in a demanding work environment.

Nice To Haves

Telecommunications equipment installation, preferred
Cisco or Alcatel Lucent IP Certifications, preferred
VOIP Switching and maintenance, preferred
Fiber optics splicing and maintenance, preferred
SS7/STP support, preferred

Responsibilities

Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Bluebird Fiber locations.
Provide proper documentation of BBF's network (Site Audit's, and Inventory Databases).
Provide installation, test and acceptance for nodes and collocations into BBF's network.
Support emergency restoration for aerial and/or buried fiber optic cable in BBF's network.
Provide emergency restoration support for BBF's network equipment.
Maintain BBF colocation facilities and report any observations of damage or violation.
Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

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