Field Technician

TEKsystems•Dixon, IL

61d•$25 - $32•Onsite

About The Position

Client is looking for an on-call field technician in Illinois (specifically Rochelle, Rockford, DeKalb, or Peru). This is a backfill from their previous tech that quit. They are responsible for monitoring and resolving network issues, supporting customer installations, and maintaining accurate network documentation. Performs installation and testing of network nodes and colocation sites, and provides emergency restoration for fiber and equipment. Maintains colocation facilities and participates in a 24x7 on-call rotation for Tier I network support. • Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight. • Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Client Fiber locations. • Provide proper documentation of client’s network (Site Audit’s, and Inventory Databases). • Provide installation, test and acceptance for nodes and collocations into client’s network. • Support emergency restoration for aerial and/or buried fiber optic cable in client’s network. • Provide emergency restoration support for client’s network equipment.

Requirements

Need to be local to the area
On call is 4 weeks off call and then 1 week primary on-call and then 2nd week secondary on-call
Need to have some experience in Field work. 2+ years is preferred.
Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required. Hours to be worked are determined by job requirements
Valid state driver license with clean driving record
Self-motivated and the ability to make sound decisions with minimal supervision
Strong PC skills
Strong oral and written communications skills
Multi-task and maintain composure in a demanding work environment.

Nice To Haves

Telecommunications equipment installation, preferred
Cisco or Alcatel Lucent IP Certifications, preferred
VOIP Switching and maintenance, preferred
Fiber optics splicing and maintenance, preferred
SS7/STP support, preferred

Responsibilities

Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Client Fiber locations.
Provide proper documentation of client’s network (Site Audit’s, and Inventory Databases).
Provide installation, test and acceptance for nodes and collocations into client’s network.
Support emergency restoration for aerial and/or buried fiber optic cable in client’s network.
Provide emergency restoration support for client’s network equipment.