Field Technician:Converse,TX

Caffeinated Coffee Repairs • Converse, TX

27d • Onsite

About The Position

Caffeinated Coffee Repairs is a leading service provider for coffee equipment, specializing in espresso machines, brewers, and grinders. They are seeking a motivated Service Technician who loves coffee and is eager to learn a skilled trade, as no prior technical experience is required. The role involves performing service calls, preventative maintenance, and equipment installations, troubleshooting and repairing advanced coffee equipment, and delivering excellent customer service. The work is primarily independent in the field but supported by a team. New hires receive hands-on training with a certified technician and are enrolled in a certification program, after which they are assigned a work vehicle and service route. The company seeks individuals with a passion for coffee, willingness to learn, strong problem-solving, and good communication skills, capable of working both independently and as part of a team. If you are interested in starting a career in the coffee industry and working with cutting-edge equipment, you are encouraged to apply.

Requirements

• Service mindset and passion for seeking customer satisfaction.
• Ability to work independently and as part of a team.
• Must enjoy coffee, tasting
• Smartphone proficiency for inventory management, scheduling, and other tasks.
• Must be able to lift 50 lbs. without assistance.
• Valid driver's license with a clean driving record.
• Must maintain a reliable smartphone capable of accessing required training, scheduling, and communication tools.
• Must have reliable transportation to and from work and training during the initial training period.
• Willingness to learn
• Strong problem-solving skills
• Good communication abilities

Nice To Haves

• Experience as a barista or with appliance repair

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory
• Foster strong customer relationships and inspire loyalty through professional and reliable service adhering to safety standards.
• Meet Service Level Agreement (SLA) requirements by conducting thorough inspections, timely maintenance, and accurate paperwork completion.
• Diagnose and troubleshoot equipment issues.

Benefits

• Competitive base pay based on experience and certifications.
• Benefits eligible within the first 90 days: Medical, Dental, and Vision Insurance, 401K Match.
• Paid Time Off (PTO) accrued based on hours worked and available for use after the initial eligibility period. PTO may be used for vacation, personal time, or sick leave in accordance with company policy.
• Professional and career development opportunities.
• Military Friendly and Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed