Modern Machinery has immediate opportunities for full-time, journey-level, highly motivated, self-directed Heavy Equipment Field Service Technicians. Candidates must be well established in the heavy equipment repair and maintenance industry with at least three to five years of experience operating a field service truck. Relocation assistance is available for qualified candidates. The hourly pay range for this position is: $30.00 to $51.00. This is a non-exempt position and is eligible for overtime pay. BENEFITS: Medical, Dental, Vision, and Prescription Insurance 401k/Roth Retirement Savings Plan with Company Match Paid Time Off (Vacation, Sick, Holiday, and Bereavement) Participation in Annual Incentive Plan (AIP) Gym Membership Reimbursement Program Family Scholarship Program Employee Assistance Program Company Paid Life Insurance Company Paid Disability Benefits Modern Machinery is an Equal Opportunity Employer Responsibilities Demonstrate Modern Machinery's core values and promote the mission and vision of the company. Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals. Independently troubleshoot and repair all systems (electrical, hydraulic, A/C, power train, etc.) on Komatsu and other Modern Machinery affiliated product lines. Operate equipment as needed to assist in locating and diagnosing the failure. Utilize hand and power tools and electronic diagnostic equipment. Read and interpret complex hydraulic and electrical schematics. Perform diagnostic testing and tuning of equipment. Have the experience and ability to determine the extent of the repair and the corrective action required. Follow all safety rules and policies while performing all work assignments as specified in company handbooks. Adhere to any additional customer requirements, safety related and otherwise when working on a customer’s site. Asses parts to determine the cause of failure and/or their reusability. Communicate with parts department personnel to order the necessary parts required to complete repair(s). Perform assignments in a variety of environments, including the field, on customer’s sites and in the shop. Customer satisfaction is our priority at Modern Machinery; all customer inquiries must be handled promptly and in a professional manner. Effectively communicate to the customer the machine’s problem, the intended plan for repair and provide status updates throughout the repair process. Establish strong customer relationships. Work well under pressure and within deadlines while maintaining a positive attitude. Ensure the assigned field service truck is appropriately maintained and kept clean. Complete and submit assigned work order reports, time entry and all other paperwork on company provided laptop daily. When appropriate compile any additional documentation necessary for completeness. Assist other technicians on large repairs or projects. Attend and participate in appropriate training(s). The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.