Field Technician

Dish • Murfreesboro, TN

264d • $19

About The Position

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Requirements

• Ability to build rapport quickly and ensure client satisfaction
• A knack for solving complex issues for a diverse customer base
• Ready for any challenge, including crawling into small spaces and working in varying climates/weather conditions
• Comfortable working in an environment that appreciates agility and determination
• Capable of standing on ladders (up to 40 feet) for extended periods, lifting over 70 lbs, and remaining within the individual weight limit requirements of 335 lbs
• Valid driver's license with a clean driving record
• Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays

Responsibilities

• Working independently while enjoying support and collaboration from team members
• Managing your day to drive success while benefiting from the support of a large, competitive company
• Building rapport and ensuring an excellent customer experience
• Installing and servicing DISH products and smart home solutions
• Educating customers on product usage and smart home benefits
• Selling products and services with the intent to give our customers the best possible home entertainment experience
• Representing the company professionally, maintaining a positive attitude, a clean work area, and respectful interactions at all times

Benefits

• Paid training, time off, and holidays
• Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
• 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
• Tuition Reimbursement to support your career development
• Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
• Potential to earn up to $6,400 in your first year and $9,100 each following year through performance-based bonuses
• Guaranteed promotion to Level 1 after 6 months with a $1.00 per hour pay increase

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers