Field Technician

Spectrum • Middleville, MI

245d • $22

About The Position

As a Field Technician at Spectrum, you will be delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base. In this entry-level role, you will receive proper training to work efficiently in the field. Your daily interactions will be customer-facing, as you install and repair services for our customers and educate them on the proper use of their Spectrum services and equipment. You will perform basic installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Technician will also be trained to complete reconnects.

Requirements

• High School diploma, GED, or equivalent work experience
• Problem solver with a technical aptitude
• Ability to use computer and software applications
• Ability to accurately measure distances using measuring tape
• Ability to work with hand tools
• Strong communication and professionalism skills
• Time management and organization skills
• Critical thinking and reliability
• Ability to interpret analytics from soft tools such as meters and handheld devices
• Ability to troubleshoot
• Ability to read, write, and speak English
• Valid Driver's license with satisfactory driving record

Responsibilities

• Install and repair services for customers
• Educate customers on proper use of Spectrum services and equipment
• Perform installations, disconnects, downgrades, and upgrades for residential customers
• Provide world-class customer service
• Work independently with minimal supervision

Benefits

• 160+ hours of training
• Paid training and opportunities for advancement
• Competitive starting pay
• Comprehensive pay and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED