Field Technician - Pump Repair
About The Position
For 140 years, A.W. Chesterton has been an innovator and a knowledge provider for our industrial partners around the globe. From our ground-breaking split seal technologies, to our cutting-edge packing and lubricant solutions, we are continually focused on new ways to bring solutions to our customers, while also celebrating our own rich history and our unique place in the sealing industry. The lifeblood of our organization are our frontline manufacturing professionals! Whether you are running a machine, assembling product, material prepping, or inspecting finished work, our manufacturing workers collaborate to create and build the world-class products that our customers have come to rely on. In addition to a work environment that promotes learning and promote-from-within opportunities, we understand what matters to our production workers: competitive, market-drive pay, outstanding benefits, and a stable and dependable job place supported by over 140 years of being in business. Whether you have just started to explore manufacturing as a career, or are looking for a place to call home in your next role, Chesterton wants you for our manufacturing team! This job can be described as: Provides product and service support for a local customer base in a defined territory in the areas of field service, seal installation, laser alignment, pump assembly, trouble shooting and customer support including customer training. Work is done primarily in the field. Position requires extensive travel within the local territory, with occasional non-local overnight travel required. Job Model: Hybrid Hybrid positions will require employees to work both on-site and remote (field work) each week under a schedule that has been determined and agreed upon by you and your manager. A typical day at work would include: FIELD SERVICE Mechanical Seal installation and minor seal repair (i.e;. – replacement of components) Field service valve work Field service pump repair and installation New pump assembly and installation Laser alignment and vibration analysis Machining of seals and pumps Field service ARC applications Customer Equipment Surveys May, at times, support Chesterton Corporate programs, such as Fixed Fee contracts, PROP reliability programs, etc. CUSTOMER ON SITE SUPPORT: Supports customer requirements for system maintenance and operation. Picks-up parts and repairs or modifies in retail shop. Conducts on site training and or installation of products. Serves as technician in troubleshooting customer seal and pump operation. Supports Direct Sales personnel in customer accounts on manual work requirements. Provides ancillary services. Provides vibration analysis, laser alignment services. Works on system design recommendations.
Requirements
- Trade School and/or Technical Associates Degree preferred
- 1-2 years experience within any combination of the following areas: Technical industrial Experience Mechanical Seal/Pump assembly and/or product knowledge Mechanical ability and light machining experience Industrial process experience Interface with customer service staff, direct sales force, distributors and end users.
- Must possess a high degree of organizational skill and attention to detail.
- Required to concentrate on quality control standards for mechanical seals and pumps.
- Required to perform specialized technical operations in repair and light machining of mechanical seals and pumps components as well as assembly and disassembly.
- Organization skills and attention to detail
- Communication and customer service skills
- Basic math and measuring ability, calibration ability
- Ability to troubleshoot and problem solve
- Ability to work in a fast paced environment
- Ability to lift light to moderate weights
- Ability to operate a forklift, hoist, hand truck, and basic industrial machines and tools
- Basic computer and phone skills required
- Able to write and administrate documents
- Ability to work predominantly in the field
- Valid driver’s license required
Responsibilities
- Mechanical Seal installation and minor seal repair (i.e;. – replacement of components)
- Field service valve work
- Field service pump repair and installation
- New pump assembly and installation
- Laser alignment and vibration analysis
- Machining of seals and pumps
- Field service ARC applications
- Customer Equipment Surveys
- Supports customer requirements for system maintenance and operation.
- Picks-up parts and repairs or modifies in retail shop.
- Conducts on site training and or installation of products.
- Serves as technician in troubleshooting customer seal and pump operation.
- Supports Direct Sales personnel in customer accounts on manual work requirements.
- Provides ancillary services.
- Provides vibration analysis, laser alignment services.
- Works on system design recommendations.
Benefits
- “Work Today, get paid tomorrow” - withdraw up to 30% of your earned daily wages the next day after you work rather than waiting for pay day!
- Chesterton Student Loan Repayment Program
- BCBS Medical Coverage
- Delta Dental
- 401K savings plan with a Chesterton contribution
- PTO including vacation sick, time, 11 paid holidays, and paid to time off to volunteer for causes
- Vision insurance
- Tuition Reimbursement
- Short-term disability and long-term disability insurance
- HSA & FSA options to cover additional medical costs
- Parental leave for moms and dads to be
- Hiring referral bonuses (up to $3,000 for select roles)
- A host of other fringe benefits including legal services, pet insurance, Chesterton relief fund for employees in need, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
