Contoro Inc.-posted about 2 months ago
Full-time • Entry Level
Onsite • Ottawa, IL
11-50 employees

At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation. We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you! We are seeking a hands-on, customer-focused Field Operator to support our robotic unloading and palletizing systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery.

  • Operate and monitor robotic unloading and palletizing systems on-site
  • Perform basic maintenance and support daily system readiness
  • Troubleshoot and resolve electro-mechanical issues in real time
  • Interface directly with customers, ensuring satisfaction and clear communication
  • Document activities and system performance through detailed field reports
  • Ability to work independently in fast-paced environments
  • Strong troubleshooting skills for electro-mechanical systems
  • Physically able to lift up to 50 lbs
  • Excellent communication and problem-solving skills
  • open to travel
  • Able to work and commute daily on-site in Ottawa, IL at customer warehouse
  • High School Diploma or GED
  • Hands-on experience with electro-mechanical systems (professional or personal projects such as PC builds, automotive work, etc.)
  • Prior experience in a customer-facing or field service role
  • Associate’s Degree or higher in a technical field
  • Experience in automation, robotics, or warehouse operations
  • Experience in a customer-facing role is a plus
  • Experience deploying robots is a plus
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