Field Technician/Developer

Vision Information Technology Consultants•Los Angeles, CA

10d

About The Position

At Vision IT, we put people first-our employees, their families, and our customers. We are seeking a technically proficient, customer-focused IT professional to support mission-critical systems and develop modern collaboration and automation solutions using Microsoft SharePoint and Power Platform. This role is responsible for end-user device support, secure IT operations, and the design, development, and maintenance of custom SharePoint and PowerApps solutions. The ideal candidate is proactive, detail-oriented, and comfortable working in secure, high-visibility environments supporting senior leadership and sensitive systems. Occasional after-hours support may be required to maintain operational continuity.

Requirements

5+ years of experience in desktop support, field services, system administration, or application support.
2–5 years of professional experience with Microsoft Power Platform and SharePoint development.
Strong proficiency in Windows OS, hardware/software troubleshooting, and peripheral connectivity.
Hands-on experience with Power Apps, Power Automate, SharePoint Online, and Microsoft 365.
Knowledge of data formats and integrations (e.g., JSON, REST APIs).
Strong understanding of DoD security policies, IT compliance requirements, and secure system operations.
Excellent problem-solving, analytical, communication, and interpersonal skills.
Ability to manage multiple projects, meet deadlines, and perform effectively under pressure.
Professional demeanor suitable for supporting senior leadership and sensitive systems.
CompTIA Security+ or equivalent
Active Secret clearance required

Nice To Haves

ITIL Foundation
Microsoft or Apple certifications
Power Platform or SharePoint certifications
TS/SCI may be required depending on assignment

Responsibilities

IT Field & End-User Support Provide on-site and remote technical support for end-user devices, including setup, installation, configuration, connectivity, troubleshooting, and resolution.
Support secure access to enterprise systems, including networks, shared drives, printers, and collaboration tools.
Respond to incidents and service requests in accordance with Service Level Objectives (SLOs).
Deliver after-hours support as needed to resolve critical issues.
Manage and track IT assets, including desktops, laptops, tablets, mobile devices, monitors, printers, and peripherals.
Monitor device performance and ensure compliance with security baselines and IT policies.
Document system configurations, access controls, and maintenance activities to support audits and compliance.
SharePoint & Power Platform Development Design, develop, and maintain custom business applications using Microsoft Power Apps (Canvas and Model-Driven).
Create and manage SharePoint Online sites, lists, libraries, permissions, and workflows.
Build and maintain Power Automate flows to streamline and automate business processes.
Develop custom SharePoint solutions using SPFx, PowerShell, REST APIs, and JSON-based integrations.
Integrate Microsoft 365 services (Teams, Outlook, Excel) and third-party APIs into solutions.
Troubleshoot and resolve issues related to Power Apps, Power Automate flows, RPA bots, and data integrations.
Optimize application performance, security, and usability following Power Platform best practices.
Maintain detailed technical documentation for applications, workflows, and configurations.
Monitor application analytics and performance metrics, recommending improvements as needed.
Contribute to Power Platform governance, including environment strategy and Data Loss Prevention (DLP) policies.
Collaboration & Communication Work closely with stakeholders to gather requirements and translate business needs into technical solutions.
Serve as a liaison between IT teams, leadership, and end users to ensure smooth operations and solution adoption.
Provide training and end-user support to drive adoption and effective use of developed applications.
Participate in technical planning sessions and contribute to continuous improvement initiatives.