Field Technician D
About The Position
Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures. Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement. Essential Functions: Highly developed support individual contributor. Works autonomously. May act as a mentor to lower level peers and provide guidance on tasks. Makes recommendations for solutions. Works on assignments requiring judgment and initiative Able to travel, and temporarily relocate, both domestic and internationally for 120 days out of the year.
Requirements
- Requires a High School Diploma or equivalent and a minimum of 10 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 6 years of prior engineering experience.
- Must have a current and active Secret, or higher, US Security clearance.
Responsibilities
- Installs, operates, maintains, repairs and modifies equipment.
- Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
- Troubleshoots and performs diagnostic test of equipment malfunctions.
- Installs, upgrades and removes products ensuring coordinative engineering field change.
- Maintains effective customer communications and relations.
- May provide onsite training of customer support personnel.
- Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software.
- Performs diagnostic tests to troubleshoot equipment failures.
- Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement.
- May act as a mentor to lower level peers and provide guidance on tasks.
- Makes recommendations for solutions.
- Works on assignments requiring judgment and initiative
- Able to travel, and temporarily relocate, both domestic and internationally for 120 days out of the year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
