Field Technician C

L3HHCM20 • Jefferson City, MO

3d • Onsite

About The Position

L3Harris Technologies is looking for a Field Technician for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA).  This role will be responsible for support mainly in the Kansas City/St. Louis area
Essential Functions:

This is a support level position requiring thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.
Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.
Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, downtime, changes and updates.
Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
Perform basic software troubleshooting and diagnostics
Serve as the point of contact for unresolved problems from the Help Desk or NOC.
Install hardware and software including operating systems and office applications
Responsible for providing computer hardware, software and network technical support to end-users
Assists with setup and configuration of system hardware and software.

Requirements

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or an Associates Degree with a minimum of 2 years of prior related experience.
• Public Trust US Security Clearance
• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449
• Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications
• Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.
• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
• Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.
• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite.

Nice To Haves

• Network+, CCNA, CCNP, CCNA Wireless, A+
• Ability to work from home, in an “on-call” status.
• Capable of lifting 32 pounds
• Must be willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed.
• Possess and maintains a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued employment
• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet
• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls
• Excellent customer service skills.
• Ability to work in high stress and visibility environment.
• AA/AS degree plus 2-4 years of Telecommunications and/or 6-8 Network Engineering experience
• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.

Responsibilities

• installation, maintenance, and repair of telecommunications related systems and/or equipment
• installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers
• maintains records on repairs, downtime, changes and updates
• network and circuit testing
• software troubleshooting and diagnostics
• point of contact for unresolved problems from the Help Desk or NOC
• install hardware and software including operating systems and office applications
• providing computer hardware, software and network technical support to end-users
• setup and configuration of system hardware and software

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED