Bicycle Transit Systems-posted 7 months ago
$26 - $26/Yr
Full-time • Entry Level
Boulder, CO
Transit and Ground Passenger Transportation

Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a talented Field Technician to join our Boulder team! Boulder BCycle Field Technicians work outdoors to make sure that BCycle e-bikes are available for riders. The job primarily entails redistributing bikes between stations and swapping batteries on bikes, in addition to tasks from the list below.

  • Swap batteries on BCycle electric bikes
  • Balance the BCycle system by redistributing bikes between stations
  • Use software tools (BCycle Admin, Teams, FlowPath, Qucit, etc.) to determine real-time BCycle system needs
  • Recover bikes that are left unattended away from stations
  • Interact with riders and members of the public (questions on the street)
  • Safely operate service vehicles and promptly communicate maintenance needs
  • Inspect bikes and stations to uphold safety, functional, and cosmetic standards
  • Maintain stations (light troubleshooting, replacing parts and batteries, cleaning)
  • Assist in the installation and removal of stations
  • Drop off or pick up materials and supplies, as needed
  • Attend events to present information on BCycle to the public (prepping e-bikes, setup, tabling, tear down)
  • Requires High School Diploma or GED
  • Valid driver license and clean driving record that passes insurance requirements for the company
  • Experience working with a small team to accomplish larger goals
  • Orientation to solving problems collaboratively and providing excellent bike share service to our riders
  • Strong computer aptitude, and command of various software/productivity tools
  • Comfort driving, stopping and working in busy outdoor urban environments
  • Ability to ride a large electric cargo bicycle in an urban environment desired
  • Ability to problem solve and remain under pressure
  • Competitive compensation package
  • Affordable medical, dental and vision insurance options
  • 401k with up to 4% employer match
  • Up to 3 weeks PTO & up to 1 week STO per year
  • 4-day workweek
  • Paid parental leave
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