Field Technical Support

TEKsystems • Burleson, TX

3d • $20 - $20 • Onsite

About The Position

We are seeking a Desktop Support Technician to assist with providing technical support to healthcare personnel, including doctors, nurses, and administrative staff, during the build-out of new hospital facilities. Role Overview The ideal candidate will deliver high-quality customer service and technical assistance, focusing on tasks such as: Adding user groups Adding printers Resetting passwords Re-imaging laptops Providing basic in-person support Responsibilities Unbox and set up monitors, printers, and PCs Install and configure workstations Break down pallets and boxes Assist users with installations and troubleshooting Perform network logins and map network drives/printers Swap and install hardware components Test and configure VoIP phones Support imaging and deployment of devices

Requirements

• Basic technical skills, including computer imaging and customer support
• Ability to prioritize tasks and meet deadlines under supervision
• Strong communication and problem-solving skills
• Great attention to detail and professionalism
• Reliable transportation (daily travel to clinic sites required)

Nice To Haves

• Professional demeanor
• Ability to multitask
• Hardworking and detail-oriented
• Strong interpersonal skills

Responsibilities

• Unbox and set up monitors, printers, and PCs
• Install and configure workstations
• Break down pallets and boxes
• Assist users with installations and troubleshooting
• Perform network logins and map network drives/printers
• Swap and install hardware components
• Test and configure VoIP phones
• Support imaging and deployment of devices

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees