Field Technical Service Representative-Metal Packaging

Crown Holdings • Baltimore, MD

72d

About The Position

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals. CROWN's Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN's Food Division.

Requirements

• BA/BS degree in Food Science, Engineering, Packaging or a related discipline
• 2+ years in a packaging manufacturing environment, food production or a similar industry
• Experience interfacing with customers in a technical capacity: field testing, qualification trials, claims management, etc.
• Experience with double seaming technology, various food canning equipment, and troubleshooting associated problems is highly preferred but not required
• Effective communication skills are needed for this role, both verbal and written, as well as the ability to interact with customers and employees at all levels of the organization
• Demonstrated ability to effectively manage multiple projects to completion
• Self-motivated and eager to take the initiative, with the ability to work effectively in a team setting and as an individual
• Well organized and detail oriented with good time management skills
• Strong PC skills are a must, especially using Word, Outlook, and Excel
• Committed to on-going personal development and career growth
• Knowledge and/or certification in Six Sigma is a bonus

Responsibilities

• Providing problem-solving leadership on technical and quality matters relating to food can and end performance
• Managing the overall technical interface between the Food Division and their customers
• Support customers in all technical aspects of the business including current packages and new package development
• Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions
• Interact directly with customer and internal manufacturing operations
• Partner with the Company's Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers
• Extensive travel (Up to 80%) will be required to service customer needs

Benefits

• Competitive pay
• Comprehensive benefits including free company paid health insurance for employees
• Company matched 401(k)

What This Job Offers

• Job Type: Full-time
• Industry: Fabricated Metal Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees