Field Tech III

Nexus Career Site • McHenry, IL

83d

About The Position

The Nexus Water Group team has an opportunity for a Field Tech III. Responsible for maintaining and cleaning water/wastewater systems; identifying water meter equipment problems; and performing water meter and/or system maintenance activities.

Requirements

• Requires at least 2 years of mechanical work experience.
• High school Diploma or GED.
• Must maintain a valid driver's license.

Nice To Haves

• Water meter reading experience preferred.
• Distribution and/or Collections certification as required by State regulatory laws, or the ability to attain certification within 12 months of hire.
• May be in the process of obtaining dual certifications or first-level operating license.
• CDL license preferred.

Responsibilities

• Perform manual labor such as installing, repairing, maintaining water/sewer lines and force mains.
• Maintain and test water meters; perform new meter installation.
• Conduct a variety of tasks related to water and sewer infrastructure maintenance and rehabilitation.
• Install, repair and replace underground water and wastewater mains and service laterals, using basic plumbing tools, tapping machine, pipe cutters, reamer, pipe wrenches and assorted pneumatic and hydraulic tools.
• Inspect area for cross connection violations and other unsafe conditions.
• Maintain accurate and up-to-date records.
• Document customer interaction and Field Activities in CC&B.
• Act as liaison between the customers and customer service personnel for problem/complaint resolution.
• Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provide on-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.
• May assist AM with overseeing the daily tasks of other field technicians.
• May assist with repairs of water/wastewater treatment plant equipment.
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determine consistency of meter readings; report unusual cases of water usage to supervisor.
• Inspect meters and connections for defects, damage and unauthorized connections; ensure meters are registering properly.
• Turn off service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with ordering parts and job costing.
• Prepare a variety of operational reports related to water meter reading activities as well as collection and distribution systems.
• Assist with the installation and disconnection of water meters and sewer services.
• May perform routine tasks related to the operation of water/wastewater treatment facilities while learning the treatment process and plant equipment.
• May assist in maintaining plant compliance with Federal, state and local regulatory requirements.
• Perform other related duties as assigned.

Benefits

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays.
• Health and Wellness Benefits: Access to health, dental, prescription and vision benefits from the first day of the month after your start.
• 401(k) Program with Matching Contribution: 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Professional development opportunities through training, professional certifications, and education allowance.
• Company provided life insurance and Employee Assistance Program.

What This Job Offers

• Education Level: High school or GED