Field Support Technician, Travel Tech

Brink's Inc

105d • $27 - $33

About The Position

Brink’s Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. The company is looking to hire a Field Support Technician who will be responsible for various aspects of ATM operations including programming, assembly, repair, cash loading, and installation. The position requires extensive travel within the United States and involves working in a fast-paced, dynamic environment. The technician will engage with customers to ensure high levels of service and will be responsible for securing assets and documenting activities.

Requirements

• High School diploma or GED required
• At least 6 months experience in electronic or mechanical repair; ATM experience highly preferred
• 21 years of age minimum
• Compliance with all local and state firearm laws and either has obtained or capable of obtaining any necessary local or State carry license or permit
• Carry an approved firearm while performing the duties of an ATM Cash Loader
• Ability to prioritize and complete assignments in a timely and accurate manner
• Ability and desire to travel extensively, with travel expectations of 95% or higher
• Clean driving record and a valid driver’s license for the state where you live
• Demonstrated ability to maintain confidentiality relating to sensitive information
• Willingness to work some overtime, Saturdays, Sundays and holidays if needed
• Willingness to work alone

Nice To Haves

• General knowledge of Microsoft Suite including Outlook, Word, and Excel
• Ability to use a mobile device for reporting activity during the day
• Working knowledge of PAI Reports

Responsibilities

• Make on-site visits to locations to diagnose, repair, or install ATM equipment
• Program ATMs unassisted or with assistance from Technical Support
• Install, repair or replace ATM signage in customer locations
• Support VTS Branches with cash loading ATMs
• Implement Standard Operating Procedures associated with carrying / transporting cash
• Evaluate and ensure the location is secure before exiting the armored vehicle
• Load ATMs with appropriate amount of cash
• Engage with the customer to ensure high levels of customer service
• Document activities within the PAI system
• Guard and protect the assets of the employer
• Other field and service work as required

Benefits

• Equal employment opportunities
• Drug-free workplace
• Support for reasonable accommodations during the hiring process

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 251-500 employees