Field Support Team Network Lead

AMERICAN SYSTEMS • Norfolk, VA

84d

About The Position

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Requirements

• Bachelor’s Degree in Computer Science or Information Systems Technology, or 10 years' relevant field experience and DoD 8570 Information Assurance Technical (IAT) Level III certification.
• U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance.
• Active Secret Clearance.
• At least 10+ years of Experience in maintenance, troubleshooting, and repair of multi security enclave large Internet Protocol (IP) data networks, digital computers, microprocessors, cloud computing environments, and distributed data systems.
• Demonstrated experience in network routing, switching, and security over Radio Frequency (RF) solutions; and applying and validating network security, Quality of Service (QOS), and Voice over Internet Protocol (VOIP) for current and future shipboard networking systems.
• Updating system baselines to include software and security, including operating systems, networking and storage templates, server design, storage allocation, virtualization, tracking results, providing feedback, and completion reports.
• Developing network automation solutions and experience with new network technologies including voice, automation, and other network technologies.
• Management, administration, maintenance, and repair of UNIX/LINUX and Windows based computer networks, including ISNS, CANES, ADNS, CENTRIXS, and/or SCI Navy systems (or equivalent type network).
• Windows based network management and administration.
• Cisco routing and switching, and server and router configuration and management.
• UNIX/LINUX based processing systems management.
• Application of system and network security using standardized tools and other networking tools, software, and appliances.

Nice To Haves

• Certified Internet Systems Security Professional (CISSP)
• Cisco Certified Network Professional (CCNP) or equivalent professional networking certification
• Operating System certifications for: Configuring Windows 10 (70-697), Configuring Windows Server 2012 (70-410), Administering Windows Server 2012 (70-411), LINUX, UNIX, or equivalent, Database Management.

Responsibilities

• Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels.
• Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log, including all applicable labor, external technical assistance, parts, and time expended.
• Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively work to resolve open trouble tickets.
• Generate reports for SURTASS mission systems status as directed by the Government.
• Troubleshoot network connectivity issues, repair hardware, and perform daily tasks such as status reports, asset tracking, and generating/resolving trouble tickets.
• Organize and lead teams to stage, image, and deploy laptop and desktop machines, as well as migrating data.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree