Field Support Specialist (Part - Time)

Brookfield Residential Properties • Memphis, TN

65d

About The Position

Part-Time Position Location: Memphis, TN Primary Responsibilities: The Field Support Specialist is responsible for completing key field and operational tasks to support market performance. This role ensures a seamless transition from construction completion to move-in by maintaining high standards of quality, efficiency, and customer experience

Requirements

• Minimum of 2 years of experience in a related field, preferably in property management, maintenance, or construction
• Strong organizational and communication skills with the ability to interact effectively with diverse stakeholders
• Proven problem-solving and time-management capabilities in fast-paced, customer-focused environments
• Exceptional attention to detail and the ability to deliver high-quality work under tight deadlines while managing multiple tasks
• Familiarity with fair housing regulations and local real estate laws is a plus
• Proficiency in Microsoft Word, Excel, and PowerPoint preferred
• Willingness and ability to learn and utilize mobile property inspection software
• Self-motivated with the ability to work independently as well as collaboratively in a team setting
• Valid driver's license and reliable transportation required for regular site/property inspections (mileage reimbursement provided)

Nice To Haves

• Experience with MRI Software is an asset

Responsibilities

• Conduct regular inspections of vacant homes, performing light cleaning tasks to ensure properties are always tour-ready or move-in ready; validate feedback from prospective tenants
• Perform basic maintenance tasks such as replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage door remotes as needed
• Communicate effectively with cross-functional team members, using technology to capture photos, document inspections, and provide real-time updates from the field
• Represent the market as a witness in court proceedings related to rent disputes or lease violations, as needed
• Assist with utility inspections and ensure services are appropriately transferred or maintained
• Prepare homes for move-in by identifying outstanding issues, removing non-essential signage, rekeying locks, and placing permanent lockboxes after removing temporary ones
• Verify and address HOA, HUD, city, and other municipal inspections or code violations
• Serve as the first point of contact in validating reports of unauthorized occupants, potential scams, or property abandonment; document findings, collaborate with local authorities when necessary, and post legal notices at the property
• Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members
• Perform additional duties as assigned by the supervisor or leadership team
• Other duties as assigned
• Complete all assigned daily and weekly inspections on time, meeting scheduling and productivity targets
• Ensure inspection reports are accurate and thorough; subject to regular audits for quality and compliance
• Contribute to market performance by supporting occupancy goals, reducing downtime, and maintaining homes to the company's Standard of Safe, Clean, and Functional
• Maintain a low rate of move-in maintenance issues, with a target of < 0.5 items / home

Benefits

• immediate 5% match on the 401(k) plan
• wellness credits that significantly reduce the employee cost for health care coverage
• up to 160 hours of PTO per year for full time employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Heavy and Civil Engineering Construction
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees