Econolite Group, Inc. (Egi)-posted 2 months ago
Full-time • Entry Level
Professional, Scientific, and Technical Services

Econolite® is an innovator of Intelligent Transportation System (ITS) solutions, products, and services. Our technology is helping save lives and making the Smart City a reality. If you want to be at the forefront of this intelligent technology revolution, we want to talk to you about being part of our team. Econolite is committed to employing the best talent that will make significant contributions to building a safer, connected world. Econolite's ITS solutions ease traffic congestion, provide safer mobility, and improve quality of life. As the one-stop-shop leader for traffic management systems, sensor products, and services, Econolite is committed to the advancement of connected and autonomous vehicles, smart cities, and cybersecurity. The Field Service Representative provides technical support to local and regional sales offices in all technical aspects of Econolite Control Products in Salt Lake City, UT. Complete knowledge of product hardware and software applications set-up and understanding of systems installation for the purpose of advisement to the Agency and Contractor, some on-the-job training is required. Continual training on all equipment, including software, is mandatory.

  • Provide advice and information to the Contractors and Agencies regarding products manufactured or supplied by ECPI.
  • Proficient in traffic installation at the cabinet level, troubleshooting, and reading technical manuals/documents.
  • Assist the sales team by uncovering customer needs and providing leads for follow-up; support the sales process by presenting solutions and technical information to customers.
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality seamless customer service.
  • Support industry trade events by installing Econolite solutions and providing technical sales information to customers and prospects.
  • Train and mentor FSRs with respect to products, installation, troubleshooting, and interpreting plans and specifications.
  • Use sound judgment, reasoning, and logic to execute tasks.
  • Minimum 5 years of work experience in electronics or comparable work experience; four-year degree preferable.
  • IMSA Traffic Signal Field Technician certification (IMSA Level 2) within 3 months of hire.
  • Ability to read, analyze, and interpret electronic schematics, engineering drawings, user manuals, and technical documents, and troubleshooting guides.
  • Fast learner who retains knowledge, applies training, and has previous technical experience in the traffic industry.
  • Computer literacy in Microsoft Office Suite, Windows or Mac OS X, Microsoft Dynamics CRM or other CRM system.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
  • Valid Driver's license and clean driving record.
  • Weekly pay
  • Weekly PTO accrual
  • Paid holidays
  • Various medical plans
  • Dental and vision insurance
  • Flexible spending accounts
  • Direct deposit
  • Basic life insurance
  • Long-term disability insurance
  • 401k discretionary match
  • Identity theft protection
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