Field Support Manager - UniFirst First Aid + Safety

UniFirst • Earth City, MO

1d

About The Position

UniFirst First Aid + Safety is seeking a Field Support Manager to join our community. As a Field Support Manager, you will be responsible for coordinating and enhancing operational support across key field-facing departments, including Sales and Equipment Support, Sales Expediting, and Fleet Maintenance. When working with UniFirst First Aid + Safety we provide a variety of shifts. Our standard is a 5-day work week, enjoy two days off a week. We have an immediate opening and provide on the job training.
Pay & Benefits:
On the job training & great hourly pay + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30%25 Employee Discount, Employee Referral Bonuses.
What’s in it for you?
Training:
Our Team Partners receive ongoing cross-training, exposing them to different department areas. Cross training enhances their performance and assists them with their career potential and advancement.
Work Life Balance:
We offer up to 40-hours a week!
Career Growth:
Some companies like to promote from within, we love to!
Culture:
Our family culture is what makes UniFirst First Aid + Safety an organization that stands out from the rest.
Diversity:
At UniFirst First Aid + Safety, you'll find an environment packed with different cultures, personalities, and backgrounds. We believe our diversity makes us who we are, and we strive every day to build a culture where everyone feels welcome.
What you’ll be doing:
Partner with supervisors from Sales and Equipment Support, Sales Expediting, and Fleet Maintenance to align goals, schedules, and support strategies.
Act as a liaison between field teams and internal operations to ensure timely and effective support delivery.
Facilitate weekly coordination meetings and contribute to strategic planning.
Oversee day-to-day support activities to ensure field staff have the resources, tools, and equipment they need.
Resolve escalated issues related to equipment availability, van maintenance, or logistical delays.
Monitor support response times and implement corrective measures, when necessary.
Perform other duties as described by leadership.

Requirements

• High school diploma or GED equivalent is required.
• Must be 18 years of age or older.
• At least 2 years of customer service, or 4 years of relevant experience, is preferred.
• Ability to work well independently and within a team environment
• Strong attention to detail to provide accuracy of work.
• Ability to communicate both verbally and in writing in English.
• Ability to lift up to 40 lbs.
• Able to stand throughout and 8-hour shift.

Nice To Haves

• Knowledge of Sage 100 or Sage X3 is preferred.

Responsibilities

• Partner with supervisors from Sales and Equipment Support, Sales Expediting, and Fleet Maintenance to align goals, schedules, and support strategies.
• Act as a liaison between field teams and internal operations to ensure timely and effective support delivery.
• Facilitate weekly coordination meetings and contribute to strategic planning.
• Oversee day-to-day support activities to ensure field staff have the resources, tools, and equipment they need.
• Resolve escalated issues related to equipment availability, van maintenance, or logistical delays.
• Monitor support response times and implement corrective measures, when necessary.
• Perform other duties as described by leadership.

Benefits

• On the job training
• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Direct Payroll Deposit
• Tuition Reimbursement
• 30%25 Employee Discount
• Employee Referral Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED