Field Supervisor

About the position

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians. We are seeking a Field Supervisor to join our team in the Lynchburg, VA area. In this role you will oversee the daily operation, ensure all tasks assigned are completed in a timely manner and meet organizational quality standards.

Responsibilities

• Oversee the daily operation of assigned market
• Ensure all tasks assigned to your market are completed in a timely manner and meet organizational quality standards
• Be the market 'expert' and 'go to' resource spending 80%+ time in the field
• Participate in the onboarding of new contractor crews
• Review 10% + market completed work monthly and provide feedback
• Support the warehouse teams with tracking and collecting of all required client equipment from assigned market
• Ensure that resources (i.e. company, and client equipment, meters, PDA's, etc) are secured and maintained in proper working order
• Keep safety as your #1 priority; ensuring contracted crews adhere to safety standards, and all federal, state and local laws
• Exceed client and company performance metrics for assigned market
• Work in a variety of environments; indoors, outdoors, tight spaces and elevated
• Strive to provide the best customer experience every day

Requirements

• 3+ years of cable, broadband or telecommunications construction experience required
• Prior leadership experience a plus
• Ability to travel daily, open to a variety of schedules and accessible as the point of escalation
• Excellent customer service, time management, problem-solving and troubleshooting skills
• Ability to build and maintain positive relationships with internal and external customers
• Ability to give feedback; positive and negative when needed
• Strong desire to grow and develop team members
• Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
• Ability to safely navigate various terrains, managing equipment and tools
• A body weight of no more than 275 pounds to perform ladder work safely
• Valid driver's license with satisfactory driving record
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Benefits

• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities