Supervisor/Field

FiOptix • Livonia, MI

3d

About The Position

This position is responsible for the daily oversight, productivity, and performance of the assigned crews.

Requirements

• High school diploma, general education degree (G.E.D.), or related trade school education
• One-year wireline telecommunications and cable experience, including underground construction and utilities, aerial construction, multi dwelling units (MDU), and planning and routing of utilities and fiber
• One-year supervisory experience
• Knowledge of the use and operating characteristics of a variety of light and heavy equipment used in construction and maintenance
• Knowledge of highway traffic control standards
• Computer and Microsoft Office proficiency
• Ability to use a wireless tablet
• Knowledge of utility depths and placement
• Ability to read and interpret design prints
• Ability to understand and audit network drawings, route maps, and locate markings
• Ability to multi-task and work in a fast-paced environment under tight deadlines
• Ability to work independently and as a member of various teams
• Excellent interpersonal and customer service skills
• Ability to think analytically, apply sound judgment, and solve problems
• Knowledge of basic supervisory and employee management principles
• Ability to lead, teach, train, and motivate staff
• Must be able to pass pre-employment screening that includes background and drug testing
• Must have a valid driver’s license and a driving record that meets Company requirements
• Must be in good physical condition with the ability to stoop, crawl, bend at the knees and waist, squat and lift 75 lbs.
• Ability to reach, climb, and/or grasp ladders or other tall structures
• Ability to work outdoors in all types of weather
• Ability to work long and unpredictable hours
• Ability to travel away from home up to 25% of the time, including weekends and extended travel. Travel includes local site travel or national travel depending on business needs.

Nice To Haves

• Commercial driver’s license (CDL) preferred

Responsibilities

• Collaborate with local management to plan and supervise the daily activities of the assigned crews
• Provide leadership through project completion, ensuring that quality standards, budget, and timelines are adhered to, and that the job is prepared for invoicing
• Execute operational goals and drive crew performance to ensure a high level of customer satisfaction; identify and address training needs as required
• Promote a safety-first culture and ensure a safe work environment is maintained by adhering to and enforcing all Company safety practices and procedures
• Handle escalated customer concerns and accurately document correspondence
• Regularly conduct job safety observations (JSO) and vehicle inspections
• Adequately document and timely report on the job accidents, injuries, and damage claims
• Ensure the crews have the required safety gear, proper tools, and associated training
• Establish, manage, and maintain subcontractor relationships
• Ensure that the crew completes all required Company documentation
• Other duties as assigned
• Carries out supervisory duties in accordance with the Company’s objectives, policies, and applicable laws.
• Responsibilities may include but are not limited to; planning, assigning, and directing work, interviewing, hiring, training, evaluating performance, rewarding and disciplining employees, addressing employee concerns, and partnering with local management and Human Resources to resolve escalated employee matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED