Field Supervisor

GLOBAL MEDICAL RESPONSE•Mesa, AZ

40d

About The Position

The Field Supervisor is responsible for ensuring smooth day-to-day operations by facilitating communication between field staff and leadership, monitoring system status and making time-critical decisions, reporting daily issues and achievements to leadership, acting as a role model to field employees, and providing coaching opportunities when standards are not upheld.

Requirements

Minimum 2 years of EMT/paramedic experience.
High School Diploma or equivalent (GED).
Arizona State Driver's License
BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications

Nice To Haves

Some leadership experience is preferred.
Some advanced education is preferred.

Responsibilities

Perform the required daily functions of an EMT/Paramedic Basic and be readily available to assist field personnel.
Monitor, communicate with, and support field staff in their tasks and objectives.
Assess each call situation to determine the best course of action and make or approve all medical decisions of the unit.
Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operation sites for cleanliness.
Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
Promptly report and escalate any workplace injuries, vehicle incidents, and damage to property or equipment.
Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
Perform other duties as assigned.