Field Supervisor

Triage Partners, LLC • Chesapeake, VA

29d

About The Position

We are looking for a Field Supervisor to act as a liaison between Triage Partners and our telecommunications customer to ensure performance and productivity for our technicians in current and future markets. This includes planning, scheduling, budgeting, and overseeing the implementation of new technologies and field services.
Specific responsibilities include:
• Ensuring that all projects are completed on time and within budget
• Evaluating customer satisfaction levels to ensure that customers are completely satisfied with the services being provided by the telecommunications company
• Working with vendors to ensure that all equipment is compatible with existing systems and able to support new technology as needed
• Managing and supervising teams of technicians, and other personnel involved in installation projects
• Ensuring that all teams have the necessary tools and materials to complete their work tasks efficiently
• Coordinating with outside contractors or consultants to ensure that all work is performed according to specifications
• Monitoring project schedules, budgets, and staff activities to ensure that projects are completed on time and within budget parameters
• Coordinating with internal departments to ensure that projects meet company standards for design and functionality
• Monitoring project costs to ensure that expenses are controlled within budget limits

Requirements

• 5-7 years of management experience in the telecom field services industry
• Experience working with Coax technologies and field services is required
• Ability to manage team performance remotely
• Demonstrated analytical and communication skills
• Excellent verbal and written skills
• Highly organized with strong attention to detail
• A self-starter who needs minimal instruction or supervision
• Strong active listening and critical thinking skills
• Entrepreneurial orientation and creativity
• Ability to work both independently and collaboratively within a team environment
• Ability to quickly adapt to new environments and pick up new skills/technologies
• Operates well under pressure and tight time limits
• Ability to multi-task on several projects at once

Responsibilities

• Ensuring that all projects are completed on time and within budget
• Evaluating customer satisfaction levels to ensure that customers are completely satisfied with the services being provided by the telecommunications company
• Working with vendors to ensure that all equipment is compatible with existing systems and able to support new technology as needed
• Managing and supervising teams of technicians, and other personnel involved in installation projects
• Ensuring that all teams have the necessary tools and materials to complete their work tasks efficiently
• Coordinating with outside contractors or consultants to ensure that all work is performed according to specifications
• Monitoring project schedules, budgets, and staff activities to ensure that projects are completed on time and within budget parameters
• Coordinating with internal departments to ensure that projects meet company standards for design and functionality
• Monitoring project costs to ensure that expenses are controlled within budget limits

Benefits

• Comprehensive benefits package, including but not limited to medical, dental, vision, and life
• Flexible Spending Account (FSA)
• Paid Sick Time
• Holiday Pay
• Paid Vacation Time
• Employee Referral Program
• Career advancement opportunities
• Continuous training and personal development opportunities
• A quality Employee Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees