Field Supervisor - Security

Allied Universal-posted 4 months ago
Full-time • Entry Level
New Orleans, LA
5,001-10,000 employees
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Allied Universal® is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

  • Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained.
  • Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made.
  • Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive.
  • Identify any personnel problems occurring at posts and forward any such issues to Operations Manager and/or Corporate Human Resources Director.
  • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director.
  • Distribute information to posts as directed by Branch or Corporate office.
  • Respond to client or site emergencies as they arise.
  • High school diploma or equivalent.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Valid Driver’s License with at least one year of driving experience and no major violations within last 36 months.
  • Minimum of three (3) years of professional protective service (e.g., security) experience.
  • Ability to write effective and concise reports in legible handwriting.
  • Outstanding oral and written communication skills.
  • Ability to successfully interact at all levels of the organization, including clients.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Experience in scheduling, operations management, or other leadership functions of security industry.
  • Prior experience in the security industry, law enforcement, and/or military.
  • Working knowledge of Microsoft Office applications.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.
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