Field Solutions Architect, Applied AI, Cloud

Google • New York, NY

1d

About The Position

As a Field Solutions Architect (FSA) in Applied AI, you are the "Agent Engineer" and the primary delivery arm for our customers' most critical AI initiatives. You will take initial conversational prototypes and transform them into production-ready solutions, owning the engineering life-cycle and the transition from the "Art of the Possible" to real-world business value and scalable, secure AI systems. Focused on leading technical delivery for Conversational AI pilots, you will establish the first Customer User Journeys (CUJs) for our largest customers at their sites, utilizing your understanding of software engineering, MLOps, and cloud infrastructure.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

• Bachelor’s degree in Computer Science or equivalent practical experience in Software Engineering, SRE, or DevOps.
• 3 years of experience in Python, and experience architecting scalable AI systems on cloud platforms.
• Experience deploying conversational agents using code-based frameworks.
• Experience deploying resources via Terraform or similar tools, and automating the setup of agents, functions, and networking.
• Experience building full-stack applications that interact with enterprise IT infrastructures.

Nice To Haves

• Master’s degree or PhD in AI, Computer Science, or a related technical field.
• Experience implementing multi-agent systems using frameworks like ReAct and self-reflection.
• Experience debugging Agent logic and optimizing tool selection, including tracing conversation IDs across microservices to identify and resolve failures in real-time.
• Experience troubleshooting live, high-traffic systems during critical windows, and in developing and driving customer projects forward in a timely manner.
• Experience connecting agents to enterprise knowledge bases and optimizing RAG chunking to prevent hallucinations.
• Ability to build in real-time with customers utilizing modern generative AI tools, and travel up to 50% of the time.

Responsibilities

• Serve as the lead developer for Conversational AI and Customer Experience (CX) applications, transitioning from rapid prototypes to production-grade agentic workflows that drive measurable Return on Investment (ROI).
• Architect conversational flows that are not just functional, but optimized for the "connective tissue" between Google’s Conversational AI products and customers’ live infrastructure, including APIs, legacy data silos, and security perimeters.
• Build high-performance evaluation (Eval) pipelines and observability frameworks to optimize agentic workloads, focusing on reasoning loops, tool selection, and reducing latency while maintaining production-grade security and networking.
• Identify repeatable field patterns and technical "friction points" in Google’s AAI stack, converting them into reusable modules or product feature requests for Engineering teams.
• Co-build with customer engineering teams to instill Google-grade development best practices, ensuring long-term project success and high end-user adoption.

Benefits

• bonus
• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level