Field Services Technician - Dayton, Ohio

Evergreen Residential Holdings•Dayton, OH

21h

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! We are adding a Field Technician to our team in the West region. This role is responsible for post renovation repairs, smart home troubleshooting, occupied maintenance, eviction checks, move-in and move out inspections, and project Management of renovations on newly acquired properties. If you have a background in SFR field maintenance and construction, a passion for real estate and are accomplished in providing a positive resident experience, let’s talk! This position is based in the Dayton, Ohio area. The Role: This position includes, but is not limited to, the following responsibilities : Complete minor post renovation repairs as needed Install and trouble-shoot smart home technology issues Install marketing yard signs and remove signs at occupancy Perform pre-move in inspections 72 hours before move-in Conduct HOA Violation checks In person evictions/lockouts Perform recurring occupancy checks Coordinate and perform move out walks with residents Schedule and complete occupied maintenance work orders Review progress against KPI’s weekly with the Head of Construction Communicate with residents in a timely and professional manner for any outstanding violations. Project Management – you may also be required to undertake some or all of the following from time to time at the direction of Construction management: Make recommendations on engaging and terminating vendors and contractors to use on each project or job Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete. Ensure vendors and contractors are held accountable for quality, completeness, and timely work Property condition management - perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property Develop scope and cost and obtain approvals for additional work not identified on initial bid Document the rehab process including "before" and "after" photos Quality control review and punch list process for all home renovation projects

Requirements

3+ years of work experience in a related position with residential maintenance experience, and scoping properties to determine renovation requirements
Experience engaging and managing vendors to ensure they are delivering to the timeline and specifications required
Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
Demonstrated ability to perform effectively in a fast-paced and demanding environment
Flexible and able to operate effectively in a changing environment, and/or with ambiguity
Excellent written and verbal communication skills
Strong organizational and time-management skills, able to consistently meet goals and deadlines while maintaining quality
Computer Skills including proficiency with Microsoft Outlook and Excel
Must have a current and valid driver's license
Proactive, self-directed, and highly motivated

Nice To Haves

HVAC certifications preferred

Responsibilities

Complete minor post renovation repairs as needed
Install and trouble-shoot smart home technology issues
Install marketing yard signs and remove signs at occupancy
Perform pre-move in inspections 72 hours before move-in
Conduct HOA Violation checks
In person evictions/lockouts
Perform recurring occupancy checks
Coordinate and perform move out walks with residents
Schedule and complete occupied maintenance work orders
Review progress against KPI’s weekly with the Head of Construction
Communicate with residents in a timely and professional manner for any outstanding violations.
Make recommendations on engaging and terminating vendors and contractors to use on each project or job
Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships
Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete.
Ensure vendors and contractors are held accountable for quality, completeness, and timely work
Property condition management - perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property
Develop scope and cost and obtain approvals for additional work not identified on initial bid
Document the rehab process including "before" and "after" photos
Quality control review and punch list process for all home renovation projects