Field Services Representative I

Spartanburg Water • Spartanburg, SC

303d • $18 - $18

About The Position

Join Spartanburg Water and you'll reap the rewards of a career in a stable industry dedicated to the protection of public health and the environment. We look for the best and expect the best in our workforce, and for our community. We promote a positive work/life balance. We're members of the South Carolina Retirement System, offer excellent benefits, a competitive starting salary with paid vacation and paid sick time as well as opportunities for advancement. The successful candidate will under general supervision, perform field services related to meters, facilities, Ice Houses, and customer problems. Performs minor maintenance to meters as needed. Reports to Field Service Supervisor.

Requirements

• High school diploma or equivalent.
• 6 months to 1 year of experience in related field; or any equivalent combination of education and experience.
• Must possess valid driver's license.
• Must be able to obtain First Aid/CPR certifications.

Responsibilities

• Operate Water System Vehicle; maintains in clean and orderly condition; ensures that preventive maintenance is performed on scheduled basis.
• Maintain assigned tools, equipment, and machinery in proper working condition.
• Assist in performing the non-payment cut-off list, accurately documenting the meter reading and action performed to disconnect service.
• Communicate with and provides notification to customers relative to meter readings, bills, issues, etc.
• Utilize physical and electronic maps (GIS software) to locate various streets and/or meter locations.
• Assist Field Service Technicians with most scheduled and unscheduled service orders.
• Collect money, stock, and service Ice House units as scheduled.
• Recognize potential meter problems and/or repair needs and performs minor maintenance as needed.
• Operate and maintain hand held meter reading microcomputer for the purpose of reading or troubleshooting the ERT.
• Provide courier service to deliver/pick up documents or other items for the Administrative Office and other departments.
• Observe prescribed safety rules in the performance of activities and use personal protective equipment as required.
• Perform other related duties as required.

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Short Term Disability
• Long Term Disability
• 401K/403b Plan
• Pension/Retirement
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Heavy and Civil Engineering Construction
• Education Level: High school or GED