Field Services Manager

ALS • Newtown, CT

80d

About The Position

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Field Technician 1 will be responsible for performing all sampling duties including ensuring adequate spares and supplies are kept in the sampling vehicle.

Requirements

• High School Diploma or equivalent is required.
• 0-5 years of field services experience is preferred.
• OSHA 10-hour General Industry Outreach training card or equivalent is preferred (if none, may be obtained within 90 days of employment at ALS' expense).
• Current First Aid certification from a recognized training vendor is preferred (if none, may be obtained within 90 days of employment at ALS' expense).
• Proficient verbal and written communication skills.
• Team oriented.
• Excellent organizational skills and attention to detail.
• Excellent quality service approach and attitude.
• Negotiation and conflict resolution skills.
• Ability to solve basic problems.
• Ability to work efficiently.
• Follow all company operating procedures, standards, policies, and training to ensure the safe and efficient operation of the site.
• Play an active role in the ALS safety program by correcting or reporting unsafe acts and conditions that are observed during day to day operations to create a zero-injury work environment.
• Participate in and support HSE initiatives, as required by ALS leadership.
• Understand and use HSE precautions (such as but not limited to PPE) while working with chemicals and samples of unknown hazard.
• Perform risk assessments, job hazard analysis, and Take 5's when working offsite.
• Exercise good and professional judgement while on client property, and understand that personal safety always takes precedence over collecting samples.
• Understand the right to refuse unsafe work, and use discretion in exercising that right.
• Ensure business is conducted in accordance with Core Values: Safety as a Priority, Honesty and Integrity, Exceeding Client Expectations, Belief in Our Ability, Hard Work and Continuous Improvement, Doing it Better, Celebrating Success, People Development.
• Ensure Quality Systems are adhered to in performance, review, and reporting of laboratory duties and communicate all quality issues.
• Support Quality Department and Continuous Improvement Processes.
• Employees commit to improving the ALS experience through effective communication.
• Current driver's license.
• Subject to annual driving records check; must meet ALS minimum acceptable standards.
• Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.
• Must be able to lift (with both hands) and/or move up to 50 pounds and occasionally lift and/or move heavier loads with assistance.

Responsibilities

• Schedule and maintain sampling times of clients.
• Sample of client sites in accordance with client requirements, including on-site field analysis where applicable.
• Ensure that the quality of work is maintained.
• Provide a sample pick-up and delivery service to clients when necessary.
• Ensure the appropriate sampling equipment and approved methodology is used to provide a quality service to the clients.
• Optimize turnaround times for samples whilst ensuring the highest quality of sampling protocol is achieved and maintained.
• Understand methodology changes that affect the operations of sampling.
• Ensure the sampling equipment and vehicle provided are kept correctly maintained, as well as clean and tidy.
• Maintain client relations.
• Investigate options that increase productivity and efficiency through equipment upgrading or new technology.
• Prioritize samples on the day of arrival.
• Other duties as assigned.

Benefits

• Support to develop new skills and reach your full potential.
• Investment in employees with programs and opportunities that help build a diverse career.
• Safe, flexible and rewarding career that makes a positive impact on people, the planet and communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees