Field Services Coordinator

American Crane & Equipm • Douglassville, PA

108d • Onsite

About The Position

American Crane & Equipment Corporation (ACECO) is seeking a Field Service Coordinator I to support our Service team by supporting operations, technicians, and logistics. This is your opportunity to play a central role in helping our field teams succeed – while growing your own skills in a company built on quality, integrity, and innovation.

Requirements

• High school diploma or equivalent required; Associate degree in Business or Supply Chain a plus
• 2–4 years of experience in service coordination, admin support, or operations
• Industrial/manufacturing industry background preferred
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Excellent written and verbal communication
• Able to manage multiple priorities in a fast-paced environment
• Valid proof of identity and authorization to work in the U.S. (Form I-9).
• Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810.
• Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73).

Nice To Haves

• Experience with ERP systems, service scheduling software, or expense tracking tools is a plus

Responsibilities

• Coordinate field service schedules, technician logistics, and daily communication between departments
• Prepare and manage service documentation, reports, and customer-facing materials
• Process purchase orders, track parts and materials, and manage subcontractor coordination
• Arrange travel, lodging, and expense tracking for technicians
• Maintain office supplies, support vendor communications, and assist with front desk duties
• Collaborate with cross-functional teams (Shipping, Purchasing, Proposals) to support smooth service operations
• Deliver a best-in-class customer and visitor experience onsite

Benefits

• Competitive salary based on experience, skills, education, market data, etc
• Comprehensive medical, vision, dental, and life insurance available day one (no wait!)
• Wellness plan
• Tuition reimbursement
• Generous paid time off (unused PTO hours will roll over each year)
• 401K retirement plan
• 10 paid company holidays
• Overtime opportunities & more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees